Mouse cursor disappearance (Acer laptop Windows 8)

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 aymoun -
Hello,

Hello, it's been 3 weeks since the cursor on my mouse suddenly disappeared overnight, after I restarted the computer because it was glitching.

I tried updating the system, I ran my antivirus: nothing works.

Does anyone know how to help me?

Thank you!
Configuration: Windows / Chrome 35.0.1916.153

7 réponses

clemence
 
Hello,
I had the same problem this morning after turning on my PC (Acer laptop running Windows 8 as well), I called the customer service of the store where I bought it because the Fn+F7 trick didn't work on mine, even after restarting, and the technician I spoke to on the phone had me do one last manipulation that worked: apparently there was an issue with the "capacitors."
  • First, turn off your PC (no lights on, unplug the power supply)
  • Then hold the power button for 30 seconds straight (THIS is very important, it releases the so-called "capacitors"),
  • release the button after 30 seconds
  • then start your PC normally


And there, if it worked, the arrow reappears. It worked for mine anyway :)
430
Bastien
 
Same problem, same resolution!
Thank you
3
klm
 
FN + F7, first try! Thank you very much!
4