unable to complete the recording, permission error. Solved/Closed

Question

Hello,
I've had this problem for a while now (I specify this because if it were recent, I would have restored it), and I've already lost plenty of documents. When I finish typing a text and want to save it (usually under 97-2003), when I close the document and it asks me if I want to save changes and I click yes, I increasingly get this message: unable to complete the save, file access permission error and WRL 0000 and other numbers.
I am working with Word 2007, I still have plenty of space on my C drive, and even after cleaning the system, nothing changes.
I've searched a lot online and found no answer.
I can't even follow the method that Word provides, with recovering files in the Office pane because I have nothing of that name in the Office button!
Can someone help me? If I uninstall Office and reinstall it, do you think it would be effective?
Thank you for helping me because I'm stuck here.
In the meantime, I rebooted my computer to factory settings, but the problem, which was already present before, has not been resolved.
Thanks again.

m@rina · Accepted Answer

Hello,

I don't think it's a Word problem, but rather an access rights issue with the folder that receives the temporary files. Indeed, Word creates a temporary file while working on the document, and when you want to save, this temporary file is replaced by a new one. And that's where it gets stuck. What the message "file access permission error and WRL" means is that you indeed do not have access to this temporary folder. The file names that start with ~WR are for Word's temporary files.

Even if it may seem strange, it is very possible that it is a problem related to IE. First, try simply moving the temporary folder. To do this, go to IE, display the Internet options, and click on the General tab.
In the browsing history, click on Settings, then on Move folder. Choose a folder where you are sure you have rights.
Then test your Word.

I would like to clarify that even though it is called Browsing History, this is where you will find all your Word temporary files, in a Content Word folder.

Otherwise, I think it needs to be fixed in the registry.

You can also try with another account... I think your profile has an issue.

m@rina

mauher · Answer

Hello,  What antivirus do you use?   Best regards   When exceptions become rules, questions teach more than answers!

m@rina · Answer

Good evening,

Actually, Baladur blocked the other message because you had posted the same topic twice. The problem is that the answers were in the other one! :(

You are asking me if there is the same thing for Firefox. Don't worry about FF, it has nothing to do with it. IE, even if you don't use it, is part of Windows and plays an important role no matter what you do.

So, do as I tell you, via IE: start by moving the folder and let us know if that solves the problem.

m@rina

--
If you want to be helped effectively, make sure you are on the right forum,... and specify the software used as well as its version. We are not fortune tellers!

osram · Answer

Good evening,
It was better for a few days and then it started again even after clearing the IE history just before making my document.
However, I tried something this weekend. It worked but I only worked on the modification of 2 or 3 documents.
Try looking at the Office diagnostic tool. But I can only give you an approximate idea.
In the Office button that you open, at the bottom, you have Word options. Click and then go to resources. Run the diagnostic, I can't tell you more. I had an error that was fixed, but is it repaired for that matter????
Keep me posted anyway. Have a good evening.

dljgf · Answer

You shouldn't worry about anything! Everything can be arranged! It also happens to me sometimes that something goes wrong with my computer. But you shouldn't install just anything. Downloading from the Internet can sometimes be a real trap. If an error occurs, it can be fixed. It happens! If not, well, you uninstall that software and then afterwards, well, you reinstall it. This way, well, the error will disappear and it won't show up again. To clean your hard drive? But as a precaution: Ask someone to take care of your computer to clean your hard drive. You definitely shouldn't do it alone.

osram · Answer

Thank you, I'll take a look at it at work. If someone can help me. But I'm still hesitant to uninstall Word. I have no desire to lose all my documents; I know OpenOffice for those who recommended it, but it's a whole readjustment. So when I'm working, I don't really have the time to search.
Thank you, have a good evening.

dljgf · Answer

You're right. You should never do anything reckless! You don't want to lose your documents. It's normal! It's best to keep them safe to avoid as many problems as possible! Enjoy your meal and have a good evening. Let me know when it's fixed, okay? Sounds good. Good night and sweet dreams.

fjgh Guillaume · Answer

Is the Word incident fixed this time?

osram · Answer

Hello No, still not. And I don't think I'll find a solution. I'll make do or I'll try OpenOffice. Some colleagues will show me how to use it. Thank you and have a good day.

fjgh Guillaume · Answer

Well, you will go tell them either tomorrow or today. (?) Since when has that been the case? Do you have any idea?

lbellynck · Answer

Hello, I have exactly the same problem I reinstalled Word changed the location of the temporary files in IE... nothing works... I don't know what to do anymore it's driving me crazy....

Guillaume ### · Answer

Aaahhh ... How can you help my boy? I don’t know much more about computers than you do, believe me. It happens to me too that my computer acts up sometimes. You just have to manage: if your Word isn’t working anymore, then there’s a problem somewhere that persists? I don’t know which one? But you have to look hard.

osram · Answer

Sorry, the only solution I found was to reformat my computer. Since I had a slow startup issue, that also resolved it, but nothing else I tried worked!

Guillaume ### · Answer

Does that same problem still persist for you? Well, you need to talk to someone who knows about computers. It's quite annoying! But since I'm not very knowledgeable about computers, I can't guarantee anything right away. Please get in touch with someone who knows more than I do about computers, if you know someone? They will surely be able to reset your computer without losing your data.

lbellynck · Answer

Osram, you say that you reformatted your computer and that it worked? I think I'm going to do that. Do you do it with the installation CD that came with the computer? Thank you.

Guillaume ### · Answer

I hope this time it will work well?

Guillaume ### · Answer

Is it done? Did you manage to find WinWord? I have a CD but it's mine. I can't pass it from my place to yours. Otherwise, there’s OpenOffice? Does it replace Word? It's up to you. An external hard drive is quite handy.

osram · Answer

I had issues with Word, resolved since December! I have the CD, no need for yours. Goodbye.

Unable to complete the recording, permission error.

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