Office file opening error

caro_nat -  
 dtf -
Hello,

When I try to open certain Word 2003 or Excel 2003 files, I get the following message:

"Word encountered an error while opening the file. Try checking the file/drive permissions, checking that memory and disk space are sufficient, opening the file with the Text Recovery converter"

I have tried to open and repair, open with the converter. Nothing works. I can recover part of the text without formatting by opening it with Notepad.

I noticed that the files I cannot open are 4 KB in size.

I cannot open these files (which are on my USB drive) either from home or from work.

If you have a solution to suggest, thank you in advance.
Configuration: Windows XP Firefox 2.0.0.12 Office 2003

2 réponses

caro_nat
 
Good evening,

Thank you for your reply but it didn't work (your link was for Word 2007 but I managed to find one for Word 2003). In fact, this size of 4 KB for my corrupted files is very strange.
6
arrial
 
LORIENT, Saturday, March 22, 2008

Hi,


General for MS Office applications:
DO NOT open the file by clicking on it!
Open the application.
File>Open>Open (at the bottom right of the window)>Dropdown menu: choose "OPEN and repair"

If that doesn't work ... little chance.

See you later.
0
Paulo
 
It is possible that your file is blocked because it was created on another computer.
To unblock it, and thus read it:

right-click > Properties > check the unblock box at the bottom right

It no longer appears once the file is unblocked.
If it is not present, it is another problem, and I am powerless.
1