Unable to save in Word 10

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gretchen33 Posted messages 417 Status Membre -  
m@rina Posted messages 27174 Registration date   Status Modérateur Last intervention   -
Hello,
I am stuck in Word 10 when I try to save a file with the following message: "unable to complete the save: access permission error for file c:\users\xxxx\xx.docx"
When I click on file in Word, on the left in the list of created documents, I see the title in docx but a blank page opens.
So I tried to create a file in OpenOffice, I saved it on a USB stick, it saved perfectly; when I wanted to open it, Word came up and that same message reappeared.
I went into the control panel, software list, and repaired Word; that didn't change anything.
What should I do? And if not, how can I open an odt file in OpenOffice and prevent Word from taking over to open an odt file? It tells me that the file is corrupted, suggests trying anyway, and then the file opens! So?

If Word 10 is not functioning properly, I will only use OpenOffice. Because if I go through OpenOffice and look for my file, it opens correctly in OpenOffice but requires an extra step.
Help please, thank you.

Windows 10 - Word 10
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gretchen33

3 réponses

renard bleu Posted messages 2273 Registration date   Status Membre Last intervention   810
 
Hello gretchen33

Try repairing Microsoft Office:
Control Panel > Programs and Features
Select Microsoft Office, then click on Change, then on Repair

Good luck and have a great week
3