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My computer won't connect to WiFi anymore

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mamaëva Posted messages 16 Registration date   Status Membre Last intervention   -  
 Sandra -
Hello everyone,

For the past three days, I have changed my livebox password. Since then, my computer detects the WiFi from the box, but does not want to connect to it. However, my smartphone and tablet connect without any problem. I should specify that my computer also connects when using an Ethernet cable or USB. I have done all the possible updates for my network card and nothing works; I even tried reverting to the old livebox password.

Does anyone know how to solve this problem?

Thanks in advance to those who take the trouble to help me!

6 réponses

Réponse 1 / 6
kaumune Posted messages 22592 Registration date   Status Contributeur Last intervention   5 156
 
You delete the current connection in "Manage wireless networks" and redo it using this method that allows you to avoid entering the key:

The Livebox integrates the WPS system that allows you to connect a device to the Livebox via WiFi without needing to enter the security key.
  • Make sure the WiFi on the Livebox is turned on. The WiFi light should be solid green.
  • Make sure to activate the WiFi function on your computer.
  • From the desktop, the network indicator in the taskbar informs you that you are not connected to the internet. Click on the network icon.
  • In the list of available networks, select the Livebox to which you want to connect. The name of your Livebox is on its label.
  • A Connect to a network window will appear. Do not enter the security key. Press the Wi-Fi button on the Livebox for 1 second. The Wi-Fi light will then blink quickly.


The connection will be established automatically.

Only WPS-compatible devices can connect to the Livebox using WPS. Computers running Windows 7 and above are included.
93
mamaëva
 
I followed your proposal and still nothing, I can see my box but can't connect to it.
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kaumune Posted messages 22592 Registration date   Status Contributeur Last intervention   5 156
 
At which step is it getting stuck compared to the tutorial I sent you?
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