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My computer doesn't detect my phone.

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anonyme -  
jaberLAGG Posted messages 1 Status Membre -
Hello,
My laptop (Asus) does not detect my phone (Samsung Galaxy Ace) when I connect it via USB cable. I don't get any messages and I can't find my phone anywhere. However, it is still charging. This is very annoying because I cannot transfer music/videos/photos between my computer and my phone. Please help me!

5 réponses

Réponse 1 / 5
rp
 
You need to change the connection cable: some are only for power.

Check that the driver is properly installed by reinstalling Samsung Kies.

Enable USB storage:
  • 2.3 (Gingerbread) notification bar / “Connect via USB” / “Enable USB storage”
  • 4.0 (Ice Cream Sandwich) Settings / Device / Storage / USB connection to computer / “MTP”
  • Android 4.1 (Jelly Bean): Notification bar / Connect via USB / Enable USB storage
  • Android 5.0 / 5.1 (Lollipop): Notification bar / USB connection to computer / Media device (MTP)
  • Android 6.0 (Marshmallow): Notification bar / USB connection to computer / Media device (MTP)
138
thomas g
 
same for me! thank you very much!
2
Lola59100 Posted messages 5 Registration date   Status Membre Last intervention   1
 
It's not working for me.
1