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System error (zoom) on Panasonic digital camera

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sarah 56 Posted messages 34 Registration date   Status Member Last intervention   -  
 okoksonia -
Hello,

when I turn on my Lumix HD Movie 12.1 megapixel camera, the open lens does not close. Message: "system error (zoom)."
Thank you to anyone who can help me as I need it by tomorrow.

Configuration: Windows 7 / Firefox 22.0

3 answers

  1. Anonymous user
     
    often due to "dirty stuff" stuck between the rings (sand and other debris)

    try sliding a piece of stiff, thin plastic (like the wall of a water bottle) between the rings to clean
    if that doesn't work, press firmly and straight on the lens while pressing OFF to retract it

    there's also the possibility of a motor end-of-travel failure and for that, there's only customer service, if it's worth it (cost-wise)
    40
    1. Césarine 31 Posted messages 1 Registration date   Status Member Last intervention   8
       
      I take this opportunity to GREATLY THANK all those who take the time to give advice that actually WORKS!!!! So you are amazing, I tried the piece of plastic to get my zoom in and miracle (or not) it went in!! A wonderful support... thank you again and all the best to you all.
      8
    2. melllo
       
      About a year ago, my camera broke down; the zoom no longer worked and indicated: zoom system error. I went to customer service who advised me to buy another one because the repair was more expensive than the camera itself! Due to lack of funds, I didn’t buy another one, and I put mine in the closet... And then this morning, while tidying up my closet, I found my camera and thought: why not go on a forum to try to understand where the problem came from, and there !!!!!! I can't thank you enough, Hombourgeois !!!! After sliding in a piece of plastic and pressing as you described above, it worked !!!! To think that I almost got rid of it! Thanks again to everyone who takes their time to provide solutions!!!!!!!
      4