Error objective automatic closure restart app. photo

Solved
aravna Posted messages 1 Status Member -  
 Soso -
Hello,
I have difficulty opening my "PowerShot SD 1300 15" camera; every time I open it, it says "Lens error, automatic shut-off, restart camera."
CAN YOU HELP ME!!!!

Configuration: Mac OS X Leopard (10.5.8) / Safari 5.0.6

4 answers

  1. Chantal et Sylvain
     
    We have a solution to the problem. In fact, it was my wife who found it!

    Point the device downwards, holding it firmly.
    At the same time you turn the device on, shake it to help the lens come out.

    We had to repeat this operation a few times.

    Once the lens opened, we also cleaned around the lens with a small brush.

    Afterward, I experimented with the zoom, and before closing the device, I set the zoom to maximum.

    And there you go, the problem is fixed!
    25
    1. Marcel
       

      Thank you... Problem solved

      0
    2. Ania
       

      Hello,

      I tested what you wrote in response, but it doesn't work on my device, it's an old model, a PowerShot A2300 HD. I've tried everything but it still doesn't work. Are there any other solutions, please?

      0
    3. Soso
       

      Omg it worked thank you

      0