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[Ciel Compta] ERROR -33

camelia61 Posted messages 91 Status Member -  
tahouba Posted messages 3 Status Member -
Hello!

I'm having an issue with my Ciel Compta program, I can no longer access it and it's showing ERROR -33 and getting stuck!

I saw on the forum that the question has already been asked, so I copied/pasted the .bin file as mentioned in the post and restarted, but nothing works...

Has anyone else encountered this problem?

Thanks for your help
Configuration: XP SP1

7 answers

  1. Max
     
    Hi,

    To resolve error -33 here are the options:

    Valid in Management, Accounting below 2006 and in payroll all versions:

    1) Reinstall the software with the update

    Or

    2) Copy the CRUN.BIN file available on the installation CD-ROM to the INSTAL and WGC directories for Management, WK for Accounting, and WPAYE for Payroll.
    Once this file is copied, it should be pasted on your hard drive in the location C:\ciel\wgc for Management, C:\ciel\wcpta for Accounting, and C:\CIEL\WPAYE for Payroll.

    Finally, restart the concerned software.

    For Management and Accounting 2006 and above, this message should not appear.

    Hi
    10
    1. gegere
       
      Thank you, Max!
      0
    2. bobo
       
      Thank you very much for the clarification.
      I would add that you need the unlocking key to go beyond the allowed number of launches after resetting as mentioned above.
      0
    3. BARTOLINI
       
      WELL A THOUSAND THANKS TO YOU

      You saved my life... When I think that this morning I called CIEL and they sent me to the Sales Department and sent a quote of 240 euros to give me this information.
      CIEL = ABSOLUTE SCAM
      0
    4. Popular
       
      Hello, I have a problem with Ciel Paye Evo. When I launch it, an Explorer error message appears a few seconds after launching. The PC freezes, and I have to turn off the PC and restart it.
      Do you have a solution?
      For your information, I don't have a CRUN.BIN file on the installation CD. I only have Install/WPE/install.exe.
      I have tried reinstalling the software, but nothing works. I even formatted the PC.
      0
    5. swinx58 Posted messages 5 Status Member
       
      Hello, I have a problem with Ciel Paye Evo. When I launch it, an explorer error message appears a few seconds after launching. The PC bugs, and I have to shut it down and turn it back on.
      Do you have a solution?
      For your information, I don't have a CRUN.BIN file on the installation CD. I only have Install/WPE/install.exe.
      I've tried reinstalling the software, but nothing seems to work; I even formatted the PC.
      0
  2. camelia61 Posted messages 91 Status Member 5
     
    That's good, I found it. I hadn't placed the crun.bin file correctly because there are actually 2 folders in the ciel compta (WCPTA and WGC), and one of the two didn't have this folder!
    2
    1. miss_mafal Posted messages 2 Status Member
       
      Hi,
      I'm encountering the same error

      can you tell me the exact steps you took

      thank you
      0
  3. djamel
     
    Bonjour. Si je copie le fichier, les données seront perdues oui ou non ?
    1
    1. NatC Posted messages 268 Status Member 100
       
      Hello,

      No, your data will not be lost, but please make a habit of performing precautionary backups before any manipulation.

      Best regards

      Nathalie

      --
      Author of "Succeeding in Your Accounting with Ciel" Eyrolles
      0
  4. michel
     
    CIEL is deliberately causing these "programmed" errors to force customers to renew their maintenance contract: it's shameful!!
    1
    1. amorinis Posted messages 6 Status Member
       
      Yes, it's true. It's shameful.
      Ciel forces customers to take maintenance. It's a real scam!

      Amorinis
      0
    2. bobo
       
      In fact, this software should be discouraged for everyone. As for me, I am still on version 9 because I refuse the maintenance that Ciel imposes on us at a price that amounts to theft, or at least to forced selling. Switch to EBP!
      0
    3. djerimay
       
      Very likely
      0
  6. JACQUES
     
    THANK YOU

    THIS PROCEDURE WORKS WITHOUT ANY PROBLEMS AND IT IS VERY SIMPLE

    THANK YOU AGAIN
    1
  7. babounet
     
    Hello, I have the same error -33 issue with payroll and not accounting. Can someone tell me the steps to take for this crun.bin file? Thanks (we should start an anti-Ciel association - lol - because they charge a fortune to solve this problem that many users are encountering).
    0
  8. AudreyP
     
    Hello,

    I am currently in a BTS CGO program, and as part of my APS, I have assignments to complete on Ciel. During this work, I purchased equipment and also conducted sessions, so I recorded all my entries, my allocations, etc. However, when I try to print the CERFA documents, my amortizations are not filled in; only the column for the value of the amortizations at the end of the financial year is completed.

    If anyone knows the steps to take...

    Thank you in advance.
    0