Packard Bell Easy Note SJ51 black screen
Chris
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ptbz -
ptbz -
Hello,
I have my laptop next to me, a Packard Bell EasyNote SJ51 which was working fine this morning, but now I'm trying to turn it on.
It powers on, the fan is running at full speed without stopping but the screen remains black...
Help please!
I have my laptop next to me, a Packard Bell EasyNote SJ51 which was working fine this morning, but now I'm trying to turn it on.
It powers on, the fan is running at full speed without stopping but the screen remains black...
Help please!
19 answers
Hello, I have my laptop, a Packard Bell EasyNote SJ51 that, when turning it on, powers up, the fan runs at full speed without stopping but the screen stays black... and the keys on my keyboard are not responding either!
WHAT SHOULD I DO??? Where does this problem come from???
And I would like to know where the BIOS BATTERY is located on an SJ51 B-002!!! Impossible to find it...
Help please!!!!!!!!!!!!
WHAT SHOULD I DO??? Where does this problem come from???
And I would like to know where the BIOS BATTERY is located on an SJ51 B-002!!! Impossible to find it...
Help please!!!!!!!!!!!!
Same problem this weekend, black screen and the fan running, it is due to a poor thermal exchange of the graphics chip, I noticed this by opening the cover on the fan side (7 screws) and putting my finger on the slotted grille at the end with abnormal overheating.
Get thermal paste for microprocessors.
Remove the white screw at the end of the cooler as well as the four black screws at the processor level and then the three screws of the fan to extract the whole assembly.
Remove the brown paste from the graphics chip and replace it with thermal paste like for the microprocessor, reassemble the whole unit and at the end of the reassembly at the white screw, lift the mounting paste upward to leverage while screwing the screw for contact with the graphics card and the cooler.
Get thermal paste for microprocessors.
Remove the white screw at the end of the cooler as well as the four black screws at the processor level and then the three screws of the fan to extract the whole assembly.
Remove the brown paste from the graphics chip and replace it with thermal paste like for the microprocessor, reassemble the whole unit and at the end of the reassembly at the white screw, lift the mounting paste upward to leverage while screwing the screw for contact with the graphics card and the cooler.
Hello, same problem. MY SOLUTION on my laptop, between the screen and the keyboard, near the hinge, there is a small white pin that is pressed by a tab on the screen part when closing the laptop. This small white pin was stuck and all it took was to move it a bit with a toothpick to get it unstuck, and there you go, it works again (2 repairmen told me that the screen was wrecked). Best regards to all.
Hello, I have the same issue with the same PC, except that I only use mine for troubleshooting or other purposes :/. What is the brand of the thermal paste? Please, thank you.
I specify that I connected an external screen and it doesn't change anything ... the fan running at full speed and still the black screen.
Hello Redou78, no it is no longer under warranty ...
The motherboard? Or graphics card! ...
In such a situation, is it still possible to recover my data?
If yes, how to proceed?
Thank you ..
The motherboard? Or graphics card! ...
In such a situation, is it still possible to recover my data?
If yes, how to proceed?
Thank you ..
I'm sorry I can't help you, I don't know where the problem comes from. But next time don't buy a Packard Bell PC..... It's very poor quality......
So if someone has an idea to help me recover my files...
Because for now my laptop is with its belly open, I took out the HD but now I don't know what to do with it
Thank you in advance...
Because for now my laptop is with its belly open, I took out the HD but now I don't know what to do with it
Thank you in advance...
You need to buy a USB external enclosure for a 2.5-inch HDD with IDE or SATA connectors depending on the type of HDD (recent or not). Then, you just need to retrieve the data from another computer.
Same problem this weekend, black screen and fan running, this is due to a poor heat exchange of the graphics chip, I noticed this by opening the cache on the side of the fan (7 screws) and putting my finger on the grooved grille at the end with abnormal overheating.
Get thermal paste for microprocessors.
Remove the white screw at the end of the cooler as well as the four black screws near the processor, then the three screws of the fan to extract the assembly.
Remove the brown paste on the graphics chip and replace it with thermal paste as for the microprocessor, reassemble everything, finally at the level of the white screw during reassembly, lift the fixing paste upwards to leverage when screwing the screw for contact with the graphics card and the cooler.
Get thermal paste for microprocessors.
Remove the white screw at the end of the cooler as well as the four black screws near the processor, then the three screws of the fan to extract the assembly.
Remove the brown paste on the graphics chip and replace it with thermal paste as for the microprocessor, reassemble everything, finally at the level of the white screw during reassembly, lift the fixing paste upwards to leverage when screwing the screw for contact with the graphics card and the cooler.
Hi Le cht'i
I tried your method but it hasn't changed much. In your opinion, does it need a lot of paste? I only put a drop like on a proc.
By the way, the brown paste that was there before, do you think it is thermal or insulating?
Thanks for your response and if you have other ideas, they are welcome.
Thanks again
I tried your method but it hasn't changed much. In your opinion, does it need a lot of paste? I only put a drop like on a proc.
By the way, the brown paste that was there before, do you think it is thermal or insulating?
Thanks for your response and if you have other ideas, they are welcome.
Thanks again
Exactly the same problem with the same PC. I wonder about the usefulness of the thermal paste, because even leaving the PC idle for a whole day, it won't start, so it can't be an overheating issue... I see that the post is not recent; have you found a solution??
Hi Thomas
No, I haven't found a solution. I removed the hard drive and connected it to another machine in the meantime. In my opinion, it's the graphics chip that has burned out.
Anyway, these machines are made to last 18 months to 2 years with the intensive use we put them through.
Sorry I can't help you. See if you can also change the power supply. I know someone who fixed their problem that way.
Ciao and take care.
No, I haven't found a solution. I removed the hard drive and connected it to another machine in the meantime. In my opinion, it's the graphics chip that has burned out.
Anyway, these machines are made to last 18 months to 2 years with the intensive use we put them through.
Sorry I can't help you. See if you can also change the power supply. I know someone who fixed their problem that way.
Ciao and take care.
Hello everyone, I’m just like you, easy note sj51, in full use with a white screen with gray diagonal lines, so I turn it off and on again, and now, the screen won’t turn on and the fan is running at full speed...
Motherboard?
Memory stick?
Screen?
Thank you
Motherboard?
Memory stick?
Screen?
Thank you
Je suis désolé d'apprendre que vous rencontrez des problèmes avec votre ordinateur portable. Cependant, je ne peux pas vous aider directement avec ce type de demande. Je vous recommande de consulter un professionnel ou de contacter le support technique.
Same for me, black screen and fan running at full speed... Apparently a recurring problem with this model... any solution maybe???
Hello, here
I’m bringing this subject back up because I have this problem on the same PC
except that when I unplug the BIOS battery and plug it back in (so clrCmos)
the PC restarts up to Windows and is functional until the restart, when the problem comes back!!
I repeat the operation and the PC restarts as if there were no issues???
Yesterday it managed several restarts and even one startup after being off for several hours...
I let the PC run without any issues until the battery was dead, and after plugging it back in, it won’t restart?
The only solution again is the battery, and now it’s starting to not hold the restart anymore, and I even have lines on the screen (not always)
What could cause the need to reset the BIOS at every startup?
Thanks in advance
I’m bringing this subject back up because I have this problem on the same PC
except that when I unplug the BIOS battery and plug it back in (so clrCmos)
the PC restarts up to Windows and is functional until the restart, when the problem comes back!!
I repeat the operation and the PC restarts as if there were no issues???
Yesterday it managed several restarts and even one startup after being off for several hours...
I let the PC run without any issues until the battery was dead, and after plugging it back in, it won’t restart?
The only solution again is the battery, and now it’s starting to not hold the restart anymore, and I even have lines on the screen (not always)
What could cause the need to reset the BIOS at every startup?
Thanks in advance
before any manipulation, remove the battery and the power of course a +++++++++++++ nono 89100
I have the same problem, impossible to find this BIOS battery on an Easynote SJ51, removing the large cover does not give access to the battery and there are no black and red wires; do I need to disassemble the entire back plate of the laptop?
Thank you
JJ49