Pink and green screen issue HP!

Question

Hello,

For a week now, the screen of my HP Pavilion dv2000 laptop has turned pink for everything that was white and green for everything that was black...
I don't know what's causing it, but when I press the bottom of my computer, the image goes back to normal! I think it's a bad connection, but I'm not sure what.
When my screen is pink and I connect it to another monitor, the image on the other screen is normal.
I took it to a computer repair shop where the technician supposedly opened my laptop to see what was causing the problem, and he told me that the graphics card was dead!!!! And since the graphics card was connected to the motherboard, it would be too expensive for me...

I wanted to know your opinion, because I don't think it's the graphics card that's dead otherwise I think I wouldn't have any image or the screen would be pink all the time... I changed the motherboard a year ago and of course my laptop's warranty just expired ten days ago!!!

Can you shed some light on this for me?

Thank you in advance for your help!

Configuration: Windows Vista /

Laura

Maxime · Accepted Answer

Hello,

For some time now, I've been having the same issue with my HP Compaq 8510p. For now, this problem is easily resolved; I just need to tilt my screen one way or the other for the colors to return to normal. Luckily, it rarely happens.

Having checked several forums, this problem seems to be specific to HP, so there should be a solution available.

I'm not a professional, but given that you just need to "press the bottom of my computer" and I need to move my screen to solve the issue, I doubt that the motherboard or graphics card is the cause.

I also think it's just a connection problem between some wires. If that's the case, a repair at HP shouldn't be too complicated or take long.

Could someone knowledgeable please share their opinion?

Thank you!

Fabian · Answer

Hi Laura,

I have an HP Pavilion dv6000 whose warranty just expired a month ago.
For the past two weeks, I've been experiencing exactly the same problem as you.
It's not the graphics card since it works normally when I connect it to an external monitor.
According to the technician, it's a motherboard issue.
From various forums, HP has a lot of problems related to the motherboard, and coincidentally, they often arise right after the warranty ends...
Another possibility is a loose connection with the screen ribbon.
Does the screen return to normal when you tilt it?
In my case, I changed laptops, but this time it's not an HP...
I hope this sheds a little more light for you.

Fabian

lolitadulac · Answer

Hi Fabian,

Thank you for your response...
Indeed, initially my computer worked when it was connected to an external screen, but it broke down shortly after, so I think it's really the motherboard that has failed even though it was replaced a year ago!

I need to buy a new computer, and for me too, HP is done!

Laura

Cycahus · Answer

Pour Maxime, the solution is obvious: it's the connection cable between the screen and the motherboard. To check this, you can test by connecting via a VGA or HDMI port to another screen. If that one works properly, then it's indeed the junction between the motherboard and the screen that’s malfunctioning. To fix this, you need to unscrew a few screws and access the connector, or you can use your warranty.

eads31 · Answer

Personally, when tapping on the screen or on the PC, the visual returns to normal for a few moments.

tom31 · Answer

Same problem... but I have an ASUS!!!
And unfortunately, the issue has "stabilized": the image no longer comes back by pressing on the hinge.

I took it to a repair shop. Screen OK. Screen cable changed, but that wasn't the issue apparently.

So I bought an external monitor...

And then, two months later, I have a virus problem on my computer, I'm encountering bugs, I boot in safe mode and... the problem disappeared? Does anyone have an idea?

olivier · Answer

Hello I also have the issue where my screen goes black then red; I move it up and down, and the screen comes back. However, I would like to know if there is a solution to fix this screen problem.

Pink and green screen issue HP!

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