Missing shortcut

Solved
candide -  
romush1 Posted messages 54 Status Member -
Hello,
After a good "cleaning" oops!! actually with Quad registry cleaner, my files disappeared from "my documents" Panic I created a restore point and I see them again
But, they now have a small arrow in the bottom left corner of the icon that didn't exist before
When I try to open a file, I get "missing shortcut" and I'm< asked to do a manual search, but the path is invalid??
Yet I can see these folders and they are not empty
Has anyone else had the same problem? Thank you in advance for taking the time to read my message
Configuration: Windows XP Internet Explorer 8.0

9 answers

keupon17 Posted messages 780 Status Member 99
 
In any case, I can tell you that when registry cleaners only cause problems... system restore does not bring back your files and documents (only system files), so it's normal that it creates a shortcut for you, because they already existed but the restore cannot bring them back to their original state.
0
romush1 Posted messages 54 Status Member 9
 
Hello

Can't you have them anywhere else but on this icon? For example in the start menu? Normally, you get that error message when you have an icon left but the folder has been deleted.

And just because you have the icon doesn’t mean you necessarily have something inside. Try right-clicking your mouse and selecting explore; if you have nothing, it means it’s been deleted.

That’s the problem with cleaning software like that, didn’t they ask you to make a backup beforehand?
0
candide
 
Thank you for replying
No, I wasn't asked to make a backup and since I'm a bit too optimistic, I didn't make one
However, and this is what annoys me the most, the files are not empty
They have, in some cases, a few kB, their size before this problem
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romush1 Posted messages 54 Status Member 9
 
Is it a few kilos? If it's 1 or 2 KB, it doesn't mean there's anything inside; it's the size of the shortcut. It's really strange that you only got the shortcuts and not the files that go with them. I already asked you, but are you sure you can't recover them elsewhere?

Quad registry cleaner, it's the thing that does a (free of course) analysis and tells you that you have 1555 problems to solve and that you need to pay 14 dollars? They're thieves; they know how to catch people.
0
candide
 
Yeah, I got scammed pretty well.. My username suits me well 
No, I can't find them anywhere else
But when I say a few k, I mean not 1 or 2, it's 14, 22, etc.....the original size, not that of a shortcut
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jmp59 Posted messages 29286 Registration date   Status Contributor Last intervention   6 349
 
Have you checked in C:\Documents and Settings\yourname\My Documents if those files are there?

--
To err is human, to persist is diabolical.
0
candide
 
Yes, they are there, I find them in "my recent documents" and in C:/documents and settings/etc....
But they are still there with the little arrow??? And when I try to open them, it's the same
I get the message "shortcut missing," the manual search request, but.... nothing more.
0
romush1 Posted messages 54 Status Member 9
 
Don't worry, you don't need to be called naive to be fooled (though in this case... :) you're not the first and you won't be the last...

Well, someone needs to help, who has a solution?
0
jmp59 Posted messages 29286 Registration date   Status Contributor Last intervention   6 349
 
Go back to Quad registry cleaner and check if a backup has been saved.
For me, it's your only chance to recover your files.

--
To err is human, to persist (in error) is diabolical.
0
candide
 
Thank you
I found ... on this site
You need to enter the register (it's scary, but it can't be helped) and add an x in front of IsShortCut and it works
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romush1 Posted messages 54 Status Member 9
 
Well, good luck to you

BYE
0
jmp59 Posted messages 29286 Registration date   Status Contributor Last intervention   6 349
 
Well done!

--
To err is human, to persist (in error) is diabolical.
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