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Missing SKU011.CAB

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chouaib -  
 bbh -
When I try to install a missing component of Office 2003, a message appears saying that the file SKU011.CAB is missing; I downloaded it from the internet and added it to MSOCACHE, but it is not being detected. What should I do?
Configuration: HP 520 RAM/ WIN XP Pro 2002

22 answers

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  1. jmp59 Posted messages 29286 Registration date   Status Contributor Last intervention   6 349
     
    Hello to those who will come here looking for the solution to this problem. Here it is:

    No need to download anything. Just a modification in the registry is enough.

    To access the registry: Start/Run. Type Regedit + OK
    Follow to HKEY_LOCAL_MACHINE -> Software -> Microsoft -> Office -> 11.0 -> Delivery
    There you will find a directory like 90000409-6000-11D3-8CFE-0150048383C9
    Select this directory.
    On the right side of the screen, right-click on CDCache.
    Set the value to 0.

    --
    To err is human, to persist is diabolical.
    60
    1. Nic
       
      WOW a big THANK YOU... it was a problem that was 'bugging' me for a long time... thanks for the good advice
      0
    2. jmp59 Posted messages 29286 Registration date   Status Contributor Last intervention   6 349
       
      SUPPLEMENT

      It sometimes happens that a message appears saying: Error 1311. Source file not found: D:\MSO Cache\All Users\9000040c-6000-11D3-8CFE-0150048383C9\PA561401.CAB.
      The missing .CAB file can be found on the pages ftp://82.235.13.34/logiciel/Office%202003 & ftp://206.191.114.102/Microsoft%20Office%202003/OFFICE/
      The location where it needs to be installed is indicated in the message reporting its absence. -

      --
      To err is human, to persist is diabolical.
      0
    3. NATH > jmp59 Posted messages 29286 Registration date   Status Contributor Last intervention  
       
      Hello,
      Thank you for your explanations. I encountered the reported error 1311. Unfortunately, when going to the two links you provided, I can’t seem to make any progress; here is the message that appears: "Windows cannot access this folder. Verify that the file name specified is correct and that you have permission to access the folder."
      I don't know where to go to check if I have permission. Can you please help me?
      Thank you in advance.
      NATH
      0
    4. jmp59 Posted messages 29286 Registration date   Status Contributor Last intervention   6 349 > jmp59 Posted messages 29286 Registration date   Status Contributor Last intervention  
       
      Hello,

      I just tried.
      The first link works. The second gives the same response as the one you received.
      I think there’s an issue with the server. It should be back soon.

      --
      To err is human; to persist is diabolical.
      0
    5. NATH > jmp59 Posted messages 29286 Registration date   Status Contributor Last intervention  
       
      Good evening,
      You were certainly right. When I turned my computer back on, I realized that I could once again open my Excel documents. It's a huge relief!
      In any case, thank you very much for taking the time to reply to me. Additionally, your explanations were very clear and it was a pleasure to follow your instructions.
      Best regards,
      NATH
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  2. Folcran Posted messages 1 Status Member
     
    Same as JU...
    No "delivery" folder under 11.0

    Just the following folders:

    -> Common
    -InstallRoot
    -Licensing
    -VerboseSetupLogging

    ->Outlook
    -Setup

    ->Registration

    There is indeed a "delivery" but it is not found under 11.0, but directly under "office"... and no trace of "CDCache" in this file....

    After some research, I found the famous key "90000409-6000-11D3-8CFE-0150048383C9", it is located in the "Registration" subfolder... unfortunately, in the right pane, there is not a hint of "CDCache"... anyway... I'm stuck...
    3
  3. GRBAI
     
    WHEN I EXECUTE THIS MANIPULATION
    To go to the registry: Start/Run. Type Regedit + OK
    Follow to HKEY_LOCAL_MACHINE -> Software -> Microsoft -> Office -> 11.0 -> Delivery
    There is a directory like 90000409-6000-11D3-8CFE-0150048383C9
    Select this directory.
    On the right side of the screen, right click on CDCache.
    Set the value to 0.

    HERE IS THE SCREEN that appears
    ERROR 1311
    3
  4. maouelle
     
    I am desperate about this sku011.cab. I managed to open a link that allows me to open or save it, but how do I activate it or put it where it needs to go? It runs away without warning, and I can't manage to put it back, so right now I have it on my computer along with a lot of files that go with it, but what to do with it? Misery...
    3
  6. ju
     
    Hello,

    I've followed the instructions but the problem is that I have nothing named cd-cache.
    What should I do in this case???
    A quick response would be appreciated, please.
    2
  7. 66momo66
     
    I still can't resolve the issue with error 1311.
    1
    1. jmp59 Posted messages 29286 Registration date   Status Contributor Last intervention   6 349
       
      Have you read post 7?

      What is the name of the missing source file?

      --
      To err is human, to persist is diabolical.
      0
  9. red
     
    Thank you for the solution, I had the same problem. How did you figure that out? It blows my mind. Lucky to have people like you.
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  10. jmp59 Posted messages 29286 Registration date   Status Contributor Last intervention   6 349
     
    How did you find that out

    I searched on Google!
    Experience, intuition, and a certain knowledge of English. But I don't always succeed!

    --
    To err is human, to persist is diabolical.
    0
    1. MarieDouceur Posted messages 17 Status Member
       
      Hello again

      I finally created a system restore point and............miraculously my Excel is working again

      Thanks anyway for all the help on the forums

      Marie
      0
  11. Aube
     
    Thank you very much for the solution! It helped me get the equation editor working... ^^
    0
  12. ollep
     
    Despite the modifications, my XP & Vista do not respond to the instructions?
    Thank you in advance for the help

    Ollep
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  13. Michael
     
    Hello, I have the same problem but with Office 2007.
    Do you have a solution, please? Thank you.
    0
  14. Filo-Man
     
    Wow, thanks jmp59 for your FTP addresses, I found all the successive files I was missing. I still don't know why those damn files were missing, but at least I can access my spreadsheets. Thanks again!!!
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  15. miyaboukala Posted messages 10 Status Member 1
     
    tanks too
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  16. michou37 Posted messages 28 Status Member 1
     
    +1 problem solved for me too. Thanks jmp59
    PS: I found another site with the .CAB since all the links were down.
    0
    1. GRBAI
       
      I CANNOT RESOLVE THE ISSUE WITH SKU011.CAB.
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  17. jmp59 Posted messages 29286 Registration date   Status Contributor Last intervention   6 349
     
    Error 1311. Nothing else?

    --
    To err is human, to persist is diabolical.
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    1. Dubjo
       
      Thank you for all this clear and precise information that helped me resolve the infamous SKU011 issue. Everything is working beautifully now.
      0
  18. jmp59 Posted messages 29286 Registration date   Status Contributor Last intervention   6 349
     
    I don't understand what's happening.
    I downloaded this file without any problem and I've made it available here http://dl.free.fr/getfile.pl?file=/0bfbxIMU
    But I'm not sure you won't encounter the same issue.

    --
    To err is human, to persist is diabolical.
    0
    1. loose totale
       
      Hello jmp59,

      It seems you manage to find the solution to all .CAB file issues, so here’s a new challenge if you accept it: among your links, only one opened but unfortunately, my file isn’t there: E2561403.CAB
      Do you have a link to propose that could save me?

      Thanks in advance
      0
  19. Alex
     
    In the end, I succeeded; I downloaded the file with another computer and it worked... who knows why.

    Anyway, problem solved, thank you for all the advice I followed to the letter to resolve this annoying issue.

    Good luck and thanks again.
    0
  20. jmp59 Posted messages 29286 Registration date   Status Contributor Last intervention   6 349
     
    It is possible that your firewall is seeing danger where there is none.

    --
    To err is human, to persist is diabolical.
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  21. jmp59 Posted messages 29286 Registration date   Status Contributor Last intervention   6 349
     
    Why come ask this question at the end of this discussion, in "Resolved" status, when the solution is explained in post 1?

    And it has already been successfully used by dozens of people who came to say so in this discussion and in others addressing the same topic.

    --
    To err is human, to persist is diabolical.
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