Ciel accounting: writing blocked

Solved
elisabeth -  
 savoyard -
Hello,
I am working on Ciel Compta;
I have a problem: I have an entry that is stuck (green entry) and I can't do anything with it: I can't delete it, remove it, or modify it. If you know how to resolve this issue, please reply to me;
Configuration: Windows XP Internet Explorer 7.0

4 answers

Rémi - Gazel Formation Posted messages 154 Status Member 118
 
Hello,

correction: it is the ctrl key ALONE (+ double click) that is used to "unlock" a "L-shaped" writing...
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Rémi Gazel - Ciel Partner Center
17
savoyard
 
Thank you so much, I had started to rewrite 12 pages of writing and tonight I had the idea to ask Google the question. Thank you really, I was stuck at the end of the exercise because of this locked writing ??? first time in 20 years.
0
Alessia
 
Hello,

Try double-clicking on it while pressing ctrl + alt simultaneously.
2
Paul
 
Hello
I also have a problem with Ciel W7
I entered a transaction (October 2007) in the cash register in FRANC
The transaction is green in L. I can't close 2007...
If we do control+double click, we get a blank input grid in Franc...
Unable to modify...
So: help!
Thanks in advance.
Paul
0
amorinis Posted messages 6 Status Member > Paul
 
Hello,

I have the same problem.

A transaction from 20087 was blocked (green) and I couldn't close 2008 at all, so I recreated a new folder for 2009 by entering the NEW ONES again.
The line of the NEW ONES for 2009 also got blocked and appeared in green.

As a result, I was advised to do CTRL + Enter and that unblocked the transaction for 2008 but did not work for 2009.
If you have found a solution, please let me know.

On another note, I would really like to know why the transaction got blocked and especially what mistake I made in order to avoid falling into the trap again.

Thank you in advance for your response.

Gwen
gw.leforestier@laposte.net
0
Raymond PENTIER Posted messages 58208 Registration date   Status Contributor Last intervention   17 479
 
Consult:
https://forums.commentcamarche.net/forum/affich-10420706-ciel-gestion-cloture-exercice­stion-cloture-exercice
https://www.commentcamarche.net/
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Retirement is great! Especially in the West Indies... :-)
☻ Raymond ♂
1
Rcjunior
 
Press control and double-click on the writing, it works. Don't ask Ciel to help you; they will offer you a solution for €320 excluding tax. For them, the 2003 version of Ciel Compta is prehistoric, and the technicians who knew how to use it are apparently all dead!!!!! They are very nice, but I'll be getting my next software elsewhere.
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