issue with EXTEL intercom PASF 10003

Question

Hello,

I have a cordless outdoor intercom EXTEL PASF 10003. For some time now, I hear a ringing on the outdoor unit when the button is pressed, but there’s no ringing on the receiver inside. I changed the battery of the receiver (by the way, it was a real hassle to find one), but still nothing. The batteries in the outdoor unit seem to be working since there is a ringing; the frequency and coding settings are also fine. Thank you for your response.

Configuration: Windows XP Internet Explorer 6.0

bigbang · Accepted Answer

Did you call Extel's customer service? 0892.35.00.69
Otherwise, I had a similar problem, they helped me out, and it crashed again afterwards. I eventually went to buy a new handset (the 10003 no longer exists, I took the 10005) and everything's fine now
Good luck

zaza38260 · Answer

Yes, the encodings are fine.

jdanield · Answer

Hello,
I have an Extel intercom (I don't have the model number on hand, the one with the black handset). It was purchased a few months ago, but unable to find a locksmith, I had to resolve to install it myself.

I have the following problem: Someone rings the doorbell, I answer, I can talk. But I can't open the door, the intercom warns me by beeping 4 or 5 times and does not end the communication.

If I get closer to the door, to about 3/4 meters, then the opening button works, but then I might as well use the key!

The batteries are new and of good quality. I have tried several frequencies, same result. Do you have any idea??

Finally, how to add an opening button inside the property, with batteries it doesn't work, I have to accompany the visitor to the door, it's a hassle!!

Thank you
jdd
P.S.: I am joining this thread because it seems to be the same problem.

jdanield · Answer

I just spoke with customer service, they are unclear (no idea). My problem is that it’s happening at my mother’s place (250 km away from me, I go there once a month) and at 89 years old she no longer knows where she put the invoice!

So, if I have to send the product back, I might as well buy a new one :-(

Thank you
jdd

coxmaniac · Answer

I had the same problem, I adjusted the self, now it works but the sound from the door station's microphone is weak, and also when we talk can we increase it? Thank you.

jean94 · Answer

I have the same problem, did you get a response?

pascal77 · Answer

I have an extel pasf 10005 that works well up to 150 meters, but for the remaining 50 meters, I can't hear anything. I was told that I could put up a relay antenna! Does anyone have a solution? Thank you.

Toutatis · Answer

It's not a relay antenna, it's just a longer antenna. I advise against buying it, since this intercom is unreliable. Despite adjusting the coil, the frequency has shifted again and my problem has returned.

It's important to know that regulations limit the power of this type of equipment, and the manufacturer complies with the law!
So with or without a long antenna, the claimed range of 500 m is misleading advertising. Even in open space, you barely get more than 100 m. And to justify themselves, Extel always talks about obstacles reducing the range, which is partly false since the HF frequency used is not very sensitive to obstacles.

To improve the range without investing, remove the original antenna and replace it with a small wire, like telephone wire, 10 to 20 m long, laid horizontally behind the fence or wall. Cheaper and safer than their miracle antenna.

Pacha73 · Answer

Hello! Why a wire like a telephone wire?? Does the cross-section of the wire matter??? What is the expected gain in range??  Thank you!

Pacha73 · Answer

Hello!
Have you tried installing an antenna amplifier?? Maybe it wouldn't help at all!
I'm looking for solutions for a friend who has this type of problem (limited range to about fifty meters) in this case, what is the point of this intercom if you have to be 10 meters away from the gate??

Have a good evening

Toutatis · Answer

Good evening,

I used telephone wire because I had some in stock, and given its diameter, it is discreet, flexible, and easy to work with. But one could also use insulated electrical wire just as well.
In terms of range, it is easy to gain several dozen meters, or more depending on the location.
An antenna amplifier should absolutely be avoided; one must remember that the intercom is a transceiver, the antenna amplifier only operates on reception and could risk being destroyed by the intercom's transmission.

Best regards

Toutatis · Answer

Hello,

You need to open the plate, remove the screw that holds the antenna on the printed circuit board in the top left corner. Then simply strip a few millimeters of the wire that will serve as the antenna, and tighten it onto the printed circuit board with the same screw, in the same place.

Since the hole in the plastic casing has become too large, you can seal it with silicone or adhesive tape around the wire to prevent water infiltration.

Best regards

Sann37 · Answer

Toutatis, Thank you!  I will try this manipulation (when it stops raining). Just to clarify: the antenna is located at the top right.  Best regards

Toutatis · Answer

Oops, indeed, it is at the top right... unless you are inside the concrete pillar!

Please note that I just encountered a new problem with the device. The push button on the entrance panel was stuck. As a result, after an unwanted ringing, the batteries ran out. Mechanical issue, now solved.

Good luck with the tests.
Best regards.

Issue with EXTEL intercom PASF 10003

14 réponses

Canon mb5350 - cartridge replacement impossible

Texture issues in enshrouded

Win32:spyware-gen [trj] detected by avast

Unknown video error on the freebox player

Make it or break it

How to open a cbr file

Please log in with manager privileges.

Wake on lan with livebox

"freebox" is blinking (tv)

How to access the bios