Unpaid Bouygues Telecom Solved/Closed

Question

Hello,
it's been two years now since I have a Bouygues Telecom subscription, and I'm used to huge bills (in my case 250 euros/month), as I often call my girlfriend who is abroad.
In the last two months, I've accumulated two bills totaling 540 euros, but I do not wish to pay them. First of all, I'm simply fed up, and secondly, I don't have such an amount. I was told that I risk being listed as Preventel, but that doesn't bother me; I would be fine with just a pay-as-you-go SIM. That said, I am wondering the following question: do I risk facing legal action, fines,... or only being listed?
Thank you for taking an interest in my case.Configuration: Windows XP
Firefox 2.0.0.13

sandy2702 · Accepted Answer

Hello,
Just a quick tip for those who might be interested!!

Following a 5-day trial conducted with a bailiff, I can assure you that mobile phone operators have no recourse in case of non-payment except for filing with Preventel.

Indeed, provided that the debt does not exceed 1500 euros, bailiffs do not go to the homes of bad payers.
Bailiffs simply send reminders with threats for a period ranging from one to six months (check for yourself; operators often call on 5 or 6 different bailiffs to prolong the process)

So in case of unpaid bills, there's no need to panic: either you negotiate with the operator, or you can expect to receive plenty of "official" paperwork for the fireplace!!!!

There you go!!

jean_louis_57 · Answer

Hello  In my opinion, yes it's clear you risk legal action for non-payment, etc.  It adds up quickly, be careful.

cach103 · Answer

Hello

Post it rather:

--http://droit-finances.commentcamarche.net/
But keep in mind that BOUYGUES will probably not let you go without recovering their unpaid debts.
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If we don’t say what we think when we think it,
we won’t think what we say when we say it.

shinigamikun · Answer

Hello,

For unpaid debts, indeed you will be reported, for legal proceedings, I don’t know, even if I think they could very well use wage garnishment or something else, well we'll see because I have no idea :p

But what you need to know is that being reported preventively means no landline and no internet either (in theory, depending on whether you encounter nice ISPs or not :))

jean_louis_57 · Answer

go see this for info lasryanas  http://www.ciao.fr/Preventel__Avis_784924

dixmaniak · Answer

Hello,

In your case, you should either cancel your subscription or pay without argument because you might really be in trouble!

I know, I've been in the same situation before...

@++

dixmaniak
--
When you ask a question on CCM, you at least have to help 10 people in distress.

That's how it works!

bernard bernard · Answer

concerning lasryanas,

the invoices due are established based on your contract, your operator is not going to go to court since it is a debt owed.

You will simply receive payment reminders, and given the amount, a bailiff will knock on your door the day you respond to no reminders. Not to mention prepayment, and with €250 of bills/month I can't even imagine how much you will spend on prepaid cards.

Basically, good luck, the troubles are just beginning.

juju · Answer

Hello everyone,
I'm going to explain my problem... I've been a customer with Bouygues for several years now (5 years). Three months ago, I bought a 3G key (24-month plan). I get home to connect and nothing happens, I call and they tell me it's a network issue and it will work later... I wait and a few days later, I finally have a connection. Finally a connection if we can call it that!!! It cuts off every two seconds.... So here I am sending a termination letter for lack of connection... and a few days later I receive a bill of 415 euros (phone charges + termination fees for the key). I immediately opposed it. And since then they have been playing deaf, they want me to pay (when I call them they treat me like an idiot saying: sir, you had connections or at your place you don’t have 3G network but you have 2G!!!)... I have only one thing to say: shame on Bouygues and I can tell you they can run after their money.. I'm waiting for them to take me to court... thanks Bouygues!!!! By the way, they want to advertise, I'm going to do it for them!!

sandy2702 · Answer

@Remsy >>> Send a letter to the Bouygues customer service, the address is written on the back of your bill in very small print.

@Juju >> Legally, the Bouygues contract provides for a 6-month trial period in the case of poor reception, so since you reported it and requested cancellation before these 6 months, you only owe them for the months you "used" this key.

There you go!!

Regarding Bouygues, feel free to ask, I have a friend who works there.
However, he is not "high-ranking" so it's pointless to ask me if he can make an invoice disappear or anything like that ;)

r ailleur · Answer

Hello,
the only thing you risk is not being able to open another subscription with another operator and seeing your debt increase if they send a bailiff. My wife has worked for them for 5 years and you know what their motto is: a new customer is a prey that is relentlessly pursued. Moreover, for your girlfriend abroad, I advise you to buy prepaid cards; they work very well as long as you don't hang up before the end, depending on the destination, you can get up to 2 hours of communication. Be careful, I advise you to buy them in Arab or African neighborhoods; unlike us, they've understood that it's cheaper to get these cards for international calls or to use phone kiosks.

Mzell Dia · Answer

Hello,

I took out a plan (with Bouygues Telecom) for a friend, but he never paid.
I have therefore received several letters threatening to take my case to a bailiff. I contacted my friend telling him to give me the money; he said yes, and I waited.
Some time later, I received a letter from the bailiffs asking me to pay back; otherwise, they would come to search my house.
Now I am forced to pay, but I don't know whom to pay or how since I no longer have an account (I am listed with the Banque de France because of this); I only managed to open a Livret A. With a Livret A, I believe you can't make withdrawals.

E=m6 · Answer

Don't pay anything, it's all a scam and I'm speaking from experience; the only risk is the surveillance by Préventel, which we don't care about anyway. Some MVNOs or recent operators couldn't care less about Préventel.

Unpaid Bouygues Telecom

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