Sound issue (switch speakers/headset) Solved

Question

Hello everyone :)

I just downloaded a driver to update my sound card (which was up to date according to Windows) because I had compatibility issues between Media Player, TeamSpeak, and WoW. Now I have no issues, but another one has arisen.

Before, I had sound on speakers (I play on a laptop, Acer 7720G), and when I plugged in headphones into the black port (at the front, I have 3 ports: a black one for headphones on the right, a pink one for the microphone to its left, and far left another one whose purpose I don't know), the PC would switch automatically, and the sound would come from the headphones.

Since this driver, even when I plug in headphones, the sound doesn’t come out; it always comes from the speakers.

I read on forums that it could be related to the motherboard, changing audio ports, and all that, but when I plug in my headphones it recognizes them, since I can do sound tests through the control panel (sound in the left ear, sound in the right, that indeed comes from the headphones!)

So I would like to know where this issue is coming from; thank you in advance =/

Configuration: Windows Vista Firefox 2.0.0.11

gouby · Accepted Answer

Hello
go to your audio manager, at the top right you have advanced device settings, click on it and check to have two audio streams played....
--
Speech is silver but silence puts you to sleep. blablablablablablaba........

miss_suny · Answer

As you checked that you entered the correct reference of the headset? I had the same problem with the sound of my camera; it worked perfectly, and the tests were good, but as soon as I filmed, there was no sound. I had simply not entered the correct brand of the microphone.

gouby · Answer

I am also on Vista, do you have the advanced device settings menu at the top right of the audio manager?

Tell me what you have in there?
--
Speech is silver but silence puts to sleep. blablablablablablaba........

Benichou49 · Answer

Okay, I will detail everything

I go to Control Panel, then to "Sound" (a speaker icon).
http://img135.imageshack.us/img135/9991/sanstitreqt2.jpg

In Sound, I have 3 tabs: Playback, Recording, Sounds.
http://img522.imageshack.us/img522/3049/sanstitre02al2.jpg

In Playback: 3 items, Speakers first, below that, I have Headphones, then Digital Output Device (SPDIF).
Here is the Headphones menu
http://img509.imageshack.us/img509/5631/sanstitre03ga6.jpg
And the "properties"
http://img291.imageshack.us/img291/9740/sanstitre06au3.jpg

Nothing special in the "Levels" tab
Here are the details of the Enhancements tab, and Advanced Statistics
http://img183.imageshack.us/img183/1636/sanstitre04pg5.jpg
http://img206.imageshack.us/img206/1769/sanstitre05ue4.jpg

Here’s what I can show you, I believe it’s more illustrative than words
If you want to see other menus, just ask me, thanks Imageshack ^^

gouby · Answer

Ok, so you don't have an audio manager, which is curious.
That's why you can't use both of your jacks at the same time.
You have to juggle between the two by right-clicking and setting the default device.

Apparently, it's due to your sound card drivers. I had the same problem. What you need to do is uninstall the sound driver in your device manager, turn off your PC, and then turn it back on, and Windows will automatically reinstall it for you. Normally, your audio manager should come back (at least that's what worked for me).
--
The tongue is silver, but silence puts you to sleep. blablablablablablaba...

Benichou49 · Answer

Ok, I'm going to test this  Thanks for the answers, I'll keep you updated

Benichou49 · Answer

Problem solved  After restarting the PC, it works perfectly again :D  Thanks to those who replied, and have a great end of the day :D  See you later

gouby · Answer

ok, that's good cya -- Speech is silver but silence puts you to sleep. blablablablablablaba........

laptitelilly974 · Answer

Hello, I have the same issue as Benichou49, but I uninstalled the driver and restarted my PC (it reinstalled it properly), but it hasn't changed anything.

Can you help me? I'm desperate.

Thanks in advance!

Laptitelilly974

gouby · Answer

Hello what exactly is your problem -- "Age doesn't matter, unless you're cheese "

laptitelilly974 · Answer

In fact, when I plug my headphones into the headphone jack of my laptop (Vista), the sound continues to come from the speakers. Whereas before, when I plugged them in, it automatically switched to the headphones. I can transfer the sound manually from "sound" in "control panel."

In fact, in "sound" I have three lines of playback devices: one line with speakers, one line with headphones, and one line with digital output device (HDMI), whereas before I only had two lines: one line grouping speakers / headphones and one line with digital output device (HDMI).

gouby · Answer

Okay, so I think the best thing would be to reinstall the audio card

you go to the device manager = you select the driver for your sound card = right-click = uninstall

once the driver is uninstalled, you turn off and restart your PC, normally Vista will automatically search for the drivers and reinstall the driver for you

--
"Age doesn't matter, unless you're cheese"

laptitelilly974 · Answer

I already did it yesterday. It reinstalled it, but I still have the same problem.

gouby · Answer

And you don't have an audio manager in the control panel that allows you to play both audio streams at the same time? -- "Age doesn't matter, unless you're cheese."

laptitelilly974 · Answer

Non

gouby · Answer

I'm sorry, I don't see it   The best thing is to open a new post explaining your problem well, others might know   --  "Age doesn't matter, unless you're cheese"

laptitelilly974 · Answer

Okay, thank you anyway.

Sound issue (switch speakers/headset)

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