problème de connexion iPhone avec Livebox Solved

Question

Hello,
I have an iPhone and I had trouble setting up the Wi-Fi on my Livebox with the iPhone, but thanks to your advice, particularly from nabdi78, I was able to connect and get familiar with Safari. That was yesterday. Today, I'm trying to connect, and I'm getting the following message: Safari cannot open the page because it cannot connect to the server. Can someone help me out? I also suggest that the administrators create a special forum for iPhone, as these issues may become more frequent.

Configuration: Windows XP Internet Explorer 6.0

lolo2708 · Accepted Answer

I have an iPhone touch and I can't connect to my Livebox, thank you for responding.

joe931 · Answer

Peux-tu m'expliquer comment tu as fait car je crois que j'ai le même souci que toi, mon iPhone est connecté à ma Livebox mais il me met le même message d'erreur que toi, qu'il n'arrive pas à se connecter au serveur.
Merci d'avance.

repi2 · Answer

I had the same problem, and by turning on airplane mode and then turning it off, everything went back to normal... Good luck!

damien · Answer

Bonjour, j'ai ce problème avec mon iPhone, je n'arrive pas à me connecter avec ma Livebox. On me demande la clé de sécurité Wi-Fi, je la mets, j'ai tout essayé mais je n'y arrive pas. Aidez-moi s'il vous plaît, merci d'avance.

repi2 · Answer

You need to associate the Livebox before entering the 26-character code on the iPhone; to do this, simply press the button 1 on the back of the Livebox.

damien · Answer

I looked for the Livebox but I don't see a button 1 and I still have the same problem. By the way, with your iPhone, does it turn off directly when the battery is low? Because mine doesn't even show in red and it turns off right around halfway through the logo.
Thank you.

electrocaine · Answer

There is a small button at the bottom near the telephone socket under the livebox, then you enter your key and it connects without any problem.

damien · Answer

Merci beaucoup, j'ai pu entrer la clé et c'est bon, il l'a reconnue, mais je n'arrive toujours pas à aller sur Safari, il me marque "serveur introuvable" alors que je suis bien connecté !

dupon28 · Answer

Damien, hello
What is your current version 1.1.0 or 1.1.1? In 1.1.0 the wifi connection didn’t work, but once in version 1.1.2 it immediately recognized the livebox and I entered the WEP code. However, I have another issue; I can access all possible sites but for Safari, I get the message "Server not found."

lolo2708 · Answer

Hello, I have a touch iPhone and I can't connect to my Livebox.

hazer9 · Answer

Hi, you need to remember to press the association button on the Livebox (usually 1), it worked for me afterwards  also the WEP key must be entered in uppercase.

hype · Answer

Mon iPhone est connecté à ma Livebox qui fonctionne bien, mais l'iPhone me dit exactement : "Safari ne parvient pas à ouvrir la page car le serveur est introuvable."

Damien · Answer

So, I had the same problem as you, but I managed to solve it. You can press the button behind the Livebox, but you also need to go into the network settings of the iPhone to reset them. It will turn off afterward, and when it turns back on, select the Livebox and enter the characters of the Wi-Fi key, and that's it!

LINO · Answer

Hello everyone, to connect your iPhone to the Livebox, you need to press the button 1 on the back of the Livebox for 3 seconds and enter the WEP key written underneath the Livebox. Be sure to enter it in uppercase. Then, the iPhone will not find your Livebox network even if it is connected to it. You need to reset the network settings on your iPhone, which will then restart.

luge · Answer

Hi, I have the same problem as all of you, connecting the Sagem live box to my iPhone despite all your advice, I can't manage it. Does anyone have another solution that I haven't tried? Thanks for replying, it's annoying...

julie · Answer

Hello.

I've had an iPhone for a short time but I'm having trouble connecting to the livebox... It doesn't ask me for the WEP key since security hasn't been activated, but it says: Unable to join the network "...."
What should I do please?

Thanks in advance =)

NANAY · Answer

Hi, I have an iPhone and I'm having big problems connecting. I've tried everything, help me!!!!!!!!!!

michou · Answer

Hello,
I also have a connection problem with the Livebox, it's impossible for me to connect to the internet, the network is unreachable. Since I don't know if I've entered the Livebox codes correctly, how can I restart the process because I can't find the function where you enter the Livebox code?
Thank you for your help.

yannou17 · Answer

Hello, I just got an iPhone and I'm unable to connect to the network of my livebox pro, even though I’ve always been connected via wifi on my laptop. I can't connect with the iPhone, help me please ^^
I'm waiting for your responses

Thank you in advance for your help.

mahmoud · Answer

Salut, j'ai acheté un iPhone mais je n'arrive pas à me connecter au Wi-Fi. J'ai un adaptateur USB Wi-Fi D-LINK (54) et j'ai partagé la connexion. En fait, j'ai tout fait et même que mon iPhone a détecté ma connexion, mais quand je sélectionne le réseau, il me dit "impossible de rejoindre le réseau PC". Bon, PC, c'est le nom de mon réseau. S'il te plaît, aide-moi.

benben · Answer

J'ai eu le même problème, mais j'ai supprimé le Wi-Fi que j'avais entré dans mon iPhone et je l'ai installé avec la clé de sécurité dans l'iPhone, et maintenant ça marche très bien.

appy89 · Answer

I had the same problem. You need to turn off the iPhone, then press the button 1 on the Livebox (brand of the Livebox Inventel), then turn the iPhone back on, and it will detect the Wanadoo network and ask for the password. The password is the number written under the Livebox (WiFi security key). You need to enter the letters in uppercase, without spaces, then once you’re done, press JOIN on the iPhone. AND IT WORKS!!! Phew, I spent 2 hours on this!

Appy89

melarkry · Answer

Where do you enter the WEP key?

angieblueyes · Answer

Hello,

I managed to connect my Livebox and my iPhone, but when I open Safari, I get an error message: " Safari can’t open the page because you are not connected to the internet " what should I do?
Thank you for your answers.

--
Tell someone that there are 300 billion stars in the universe and they will believe you. Tell them that the paint is not dry and they will need to touch it to be sure...

Martintouf · Answer

Hello, my problem is a bit different. In fact, when I enter the WEP key for my Livebox, the following message appears: "Unable to join the Livebox network" Has this happened to anyone who has managed to solve the problem? Thank you.

--/le gogo\-- · Answer

I would like to connect my iPod Touch to my Livebox. So I know the steps to take on the iPod Touch, but on my computer, when I type the address 192.168.1.1 in the address bar to try to access the configuration page of my Livebox, the two tabs at the top of the page appear ("Home" and "Configure") as well as "Livebox" in orange at the top left, and the help button at the top right. But nothing else appears, and in the meantime, the page takes an extremely long time to load, and all of that for nothing else to show up. I don't know what to do anymore, if someone can help me!  See you soon ;)

jeannot · Answer

SOLUTION (if I can help) There are no difficulties, except for the accuracy of the procedure  Press the Settings icon on the iPhone Choose Wi-Fi (the iPhone finds your Livebox and displays its name) Click on that name (not the small icons on the right!) A "password" request will appear, actually it's the WEP key you need to enter WARNING The WEP key is 80% likely to be entered incorrectly, you must use uppercase letters and numbers without spaces (26!!!) (The method of copying and pasting into a word processor and checking it beforehand is recommended) Then leave it waiting... and go to the Livebox...  On the Livebox, press the back button (No. 1 or Wi-Fi symbol) until the front LED (Wi-Fi) starts to blink rapidly. (You will have a limited time to complete your connection... but not more. You may need to restart if the LED becomes steady again)  Return to the iPhone (which is waiting, key all set) and confirm by clicking Join (I believe)  There you go, you are connected. You may need to wait until the LED stops blinking and becomes steady again.  I hope I was able to contribute this time when I'm not just asking. Thank you all.

Grovulzor · Answer

Otherwise, if you have a Livebox 2 and you're experiencing the same problem as I am (Livebox recognized on iPhone and "connection to the server impossible"):  go to the Livebox config panel (by typing 192.168.1.1 into your internet browser - password "admin")  look for your iPhone in the "devices" tab and uncheck "Blacklist a device" (I don't know by what miracle this option is checked even after reinstalling the Livebox!)  and there, normally, a miracle.  It worked for me.

G-rom · Answer

Hello,   I had the same issue as you: my iPhone was connected to my Livebox without any problems, everything was checked, but it was impossible to connect even though it had worked perfectly for months and months... well, all you have to do is "renew the lease," which means going to your iPhone's network settings: settings -> wifi -> the small arrow next to your box's name, and in the "DHCP" tab, you can renew the lease, and after that, it worked perfectly! There you go!

jeannot · Answer

Hello,  Another solution is that the WiFi channel (open the interface 198.162.1.1, on the Livebox) should be 2 or 10. Mine was on 6 and I couldn't even connect my iPhone to the Livebox. Good luck, it works perfectly.

angelion · Answer

Hello,  Summary:  - Make sure to respect the case (uppercase) of the WAP/WEP key - Modem interface by entering the address in your browser: "198.162.1.1 " ( Username "admin" password "admin"  - channel 2 or 10  - Temporarily disable incoming security in the security interface  - Check if the iPhone is not blacklisted in the modem's firewall  - Allow access for a new Wi-Fi connection (button 1 depending on the model)  Ciao

Sosodu10 · Answer

Hi, I did everything you said, tried it all, the little button under the live box, everything. I put the password in uppercase and it says "Unable to find the network" even though I can see the name of my live box on my iPhone.  P.S.: My version is 5.1.

Bobo · Answer

Put the boxing codes, not the PW.

Fredfil · Answer

Hello everyone, I'm a new member on the forum, I frequently check your opinions on issues. Also, I believe I can solve your problem thanks to information given to me by an Orange technician to fix ALL wifi connection problems with a Livebox: you just need to change the WEP key of the Livebox!!!!! You access the configuration of the Livebox, enter a new key containing numbers and letters, shorter than the initial key (for example tel1234567890) and IT WORKS!!!! The network reading happens faster..... However, be careful not to lose your new WEP key code, it's crucial to keep it safe!!! That's it, best of luck to everyone!

Françoise05 · Answer

Thank you for all your advice, I retrieved my messages, Safari is working again, after two hours with Sosh technicians no results!!! Sad, isn’t it? In any case, thank you, everything came back in 10 minutes flat.

Problème de connexion iPhone avec Livebox

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