Problem with Face ID on my iPhone 13 louisregis - Last answer on 5 Jul 1 answer Hello I am blocked with my iPhone 13. The Face ID function does not work. The Reset Face ID button is inactive What should I do thank you for your help Show more Related links: Unable to connect my iPhone to my Mac! Instagram message issues on my iPhone Share my iPhone calendar with my husband who has a Samsung. How to install iOS 13 on iPhone 6 Speaker issues on my iPhone 12 Pro Condensation camera iPhone and Face ID issue 1 answer Sorted by votes Votes Date Descending date Answer 1 / 1 Panth33ra Good evening, Since when do you have it and where did you buy your iPhone?