Annual subscription payment by credit card

Solved

bart -
welp - 8 May 2016 at 00:55

Hello,
After subscribing to a Zen student plan (with a free debit card due to an agreement between the university I attend and LCL), I realize today that I have been charged an "ANNUAL CARD FEE" of €35.00 on my current account! Please explain to me why such a charge has been made on my account when my debit card is supposed to be free! (Will I be refunded the amount?)
Thank you in advance.

6 answers

Answer 1 / 6

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lorenb Posted messages 482 Status Member 416

Hello,

you need to write to LCL indicating that they have probably made a mistake and to please credit the wrongfully debited account, otherwise get in touch with a consumer association.
Personally, I wrote to close my bank account at LCL in June 2007 and they just sent me fees for extraordinary account management, really!!!
3
1. welp
  
  Good evening.. I have the same issue; I am with Crédit Coopératif; I was supposed to have some money and surprise! when I check my accounts I see: card fee 30 euros... No one ever talked to me about this.. I don't even know what it is.. If someone can explain to me: is this normal? I should mention that I recently changed my card.. But my banker never mentioned a 30 euro fee.. please help me..
  
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Answer 2 / 6
merde LCL

LCL is crap.
I signed up for a student Zen plan (with a free debit card due to an agreement between the university I'm attending and LCL). They charged me an "ANNUAL CARD FEE" of 37.00 euros on my current account!
This year, I had the ZEN plan. The annual card fee is 39 euros. At the same time, I’m paying 7.5 euros every month.
LCL is a thief. I’m going to harass them.
2
Answer 3 / 6
bart

Hello,

I followed your advice, and I can tell you that I harassed LCL, but I only received my money back when I made an appointment with my advisor, whom I had harassed by email! In any case, the most important thing is that I got my money back!
Thank you, Lorenb, and to the team for how it works!
1
Answer 4 / 6
didile1969

I was charged on November 10, 2008, by the French company RAD for an amount of €85.09, but I have never subscribed to anything with this company. Could I therefore be refunded as quickly as possible?
Thank you in advance, and I remain at your complete disposal while waiting for your response.
Ms. AUBRY Odile
1
1. PPBoyington Posted messages 2318 Status Member 402
  
  This is not the SFR complaints office but...
  
  Your payment on the 10th was allocated to the payment of your telephone subscription with SFR. If you no longer wish to pay for this subscription, please send us a registered cancellation letter,
  
  Please accept, Madam, our sincerest greetings.
  
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2. didile1969 > PPBoyington Posted messages 2318 Status Member
  
  À quelle adresse envoyer le courrier recommandé pour l'annulation de la cotisation car je ne me souviens pas avoir souscrit à quoi que ce soit ? Est-ce à SFR que je dois envoyer le courrier ? Merci d'avance pour ces explications.
  
  0
3. Afrikarnak > didile1969
  
  Good evening didile..
  Question: what type of payment is it? Bank account or by credit card??
  See you+
  
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4. didile1969 Posted messages 3 Status Member > Afrikarnak
  
  This is a debit from my postal account labeled "societe française de rad" in the amount of €85.09. However, unless I'm mistaken, I have never signed a direct debit authorization for this company, and I therefore do not know what this amount corresponds to.
  
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5. PPBoyington Posted messages 2318 Status Member 402 > didile1969 Posted messages 3 Status Member
  
  It's simply SFR, and I bet you have an SFR mobile, otherwise you need to go see the banker and ask who authorized this withdrawal and when. If he can't prove that it's you, he has to refund your account.
  
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Answer 5 / 6
Shrimp75

Same for me. My card was supposed to be free, or maybe 1 euro, I can't remember, with a student zen contract... And bam, minus 33 euros. I'll check that on Friday, the bank being closed in the afternoon and all weekend, I couldn't do anything. I had actually saved 30 euros to take the round trip train for the weekend and unfortunately, that's impossible... LCL is putting me in a really tough spot, great.
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Answer 6 / 6
lylyl Posted messages 1 Status Member

Same for me, €39, I requested a refund but still haven't received it... and I'm waiting... it's not really a mistake, it's more like a disguised scam.
0
1. ange
  
  Hello, can someone tell me what a retrocession is please, thanks.
  
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  1. nemrod18 Posted messages 15209 Registration date Status Member Last intervention 2 528 > ange
    
    Hello,
    
    Retrocession = to return..
    
    That goes to show that attending classes is useful.
    
    0

Annual subscription payment by credit card

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