Win10, PDF files take an incredibly long time to open.

RvCo -  
fabul Posted messages 42194 Registration date   Status Moderator Last intervention   -

Hello,

On my PC running Windows 10, only PDF files take an excessively long time to open; all other applications work very well with immediate responsiveness.
If I need to print, it’s the same thing; the location where I want to save my PDF takes forever to open, I don’t understand why and how to fix it.

My PC is running Windows 10 with a Core i3 processor and 4GB of RAM.

Thank you for your help.

5 answers

  1. brucine Posted messages 25040 Registration date   Status Member Last intervention   4 168
     

    Hello there,

    We don't see why PDF files would take longer to open than others unless they are very large in the context of a low-powered configuration, or if they are opened in such a context by a heavy application like Acrobat Reader.

    If that's the case, try opening them via your browser or a lightweight PDF application like Sumatra.

    0
  2. flo88 Posted messages 28499 Registration date   Status Contributor Last intervention   Ambassador 5 173
     

    Hello

    Some recent updates of Acrobat Reader have caused issues, specifically regarding loading times; if I remember correctly, it's an update from November that's to blame.

    You need to update to the latest version to fix the problem: in Acrobat, at the top left "Menu", then "Help", then "check for updates"

    0
  3. kaneagle Posted messages 86295 Registration date   Status Moderator Last intervention   14 686
     

    Hello,

    If the problem persists with Acrobat, try this pdf reader -->> Sumatra <<--

    0
  4. RvCo
     

    Hello and thank you for these tips, I will look into this when I return this evening, I need to update the app and/or use Sumatra, which will be enough for my needs. Thanks again for the quick feedback. Best regards.

    0
  5. fabul Posted messages 42194 Registration date   Status Moderator Last intervention   6 070
     

    Hello,

    Right-click on the Start button, use this command with Windows PowerShell (Admin Terminal)

    CHKDSK /F C:

    Respond with Y for Yes to then restart Windows.

    Next

    Dism /Online /Cleanup-Image /RestoreHealth

    Then

    sfc /scannow 

    To perform a more thorough repair of Windows without data loss or an update, use either the MediaCreationTool to download the Windows 10 ISO file (for another PC)

    Or the Windows 11 ISO file can be downloaded directly with a button if compatible.

    You can check compatibility with WhyNotWin11

    https://github.com/rcmaehl/WhyNotWin11/releases

    Windows 10
    https://www.microsoft.com/fr-fr/software-download/windows10/

    Windows 11
    https://www.microsoft.com/fr-fr/software-download/windows11

    When you have the ISO file, right-click > Open with > Windows Explorer

    Then click on the setup.exe file

    Follow the instructions for "install" without wiping everything, ensure that the checkboxes indicating you want to keep everything are properly checked.

    0