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Connect a Lenovo wireless keyboard

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kitri Posted messages 166 Registration date   Status Membre Last intervention   -  
georges97 Posted messages 14510 Registration date   Status Contributeur Last intervention   -

Hello,

I am setting up a Lenovo A100 desktop but I can't do it because the keyboard won't turn on: what is the button or buttons needed to turn it on so I can then pair it.

But to activate Bluetooth, the computer needs to be configured first, and I have to enter my Microsoft password to continue the installation: I'm going in circles.

Can you help me, thanks.

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Réponse 1 / 2
georges97 Posted messages 14510 Registration date   Status Contributeur Last intervention   2 899
 

Hello,

If the keyboard has worked before, it is likely that the battery is dead. I am not familiar with this particular keyboard, but there should be a compartment on the underside and the battery is probably a CR 2032 (to be checked, flat round battery) that can be found in any store.

The Bluetooth configuration (pairing) is done via the graphics driver that appears when you access it by opening the window of the icon shaped like a ^ on the right side of the taskbar (bottom of the desktop screen).

In principle, the Bluetooth logo contains the connection validation settings.

There is no need to configure Windows (other than the above procedure) and even less to use the Windows password.

see:

https://fr.wikihow.com/activer-le-Bluetooth-sur-un-ordinateur

If unsuccessful, check in the "device manager" that the Bluetooth card is enabled, in which case, activate it or request a driver update.

Some devices have a Bluetooth activation button.

https://fr.wikihow.com/utiliser-une-clé-Bluetooth

Detail that is probably superflu: the operations should be performed with a wired keyboard until the connection is established.
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Réponse 2 / 2
kitri Posted messages 166 Registration date   Status Membre Last intervention   3
 

Hello georges97

Thank you for your reply, but it's a computer I bought yesterday to set up, so: the battery is new. I ended up calling customer service, and while discussing with the technician, I managed to find the little connector that was stored inside the mouse and that I hadn't noticed when inserting the mouse's battery. And then, miracle, the mouse and the keyboard worked. I regret that they were not able to indicate in the mini brochure where this connector was located or that there was one. So everything is fine now, I just have to discover Windows 11.

Best regards

Kitri
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georges97 Posted messages 14510 Registration date   Status Contributeur Last intervention   2 899
 

Thank you for your feedback. Indeed, it was not wise of them. It would save clients some troubles and prevent them from having to make phone calls.

It is not normal that it has to be guessed, especially since some wireless devices work with a pre-charged battery that then needs to be recharged with a USB cord. Let’s hope they will correct it.

Best regards,

Sincerely.

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