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Microsoft Office: Reactivation issue

Paris163 Posted messages 206 Registration date   Status Membre Last intervention   -  
bazfile Posted messages 58430 Registration date   Status Modérateur Last intervention   -

Hello,

I received this message from Microsoft:

Complete a purchase by June 24, 2025 to keep your account active

You are receiving this email because your associated Microsoft Entra ID tenant (tenant ID XXXXXXXXXX) has been inactive for more than 200 days.

Required action: To continue using your tenant, make a purchase before June 24, 2025. If you don’t make a purchase before this date, your next purchase with Microsoft will require a new Microsoft Entra ID tenant to continue using Microsoft services.

When I click on the "Make a purchase" button, I end up on this page with this error message:

Sign-in failed

Error code: AADSTS5000225

Error message: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 4d1a6cce-ebe7-42cb-a44b-16e7dfd25d00 Correlation ID: d663ab29-4c86-4559-b868-63d0769c05db Timestamp: 2025-07-15 20:19:08Z

What should I do?

Thank you for your help!

Have a good evening

1 réponse

Réponse 1 / 1
bazfile Posted messages 58430 Registration date   Status Modérateur Last intervention   20 245
 

Hello.

Contact Microsoft at 08 05 98 00 79.

bazfile
Moderator/Security Contributor.
A hello, a response, and a thank you are always appreciated.
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