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Keyboard and trackpad non-functional, screen off

SerpentTemeraire16 Posted messages 1 Status Member -  
Didi64_549 Posted messages 2830 Registration date   Status Member Last intervention   -

Hello,

I replaced my battery and after reassembling, the keyboard and trackpad are not working on my 2017 MacBook Air Retina 12. When I open the lid, the loading icon appears and then the question mark along with the Apple logo. I can't shut down my Mac using the power button, and there's no response from the trackpad or keyboard.

Thank you for your help

1 answer

  1.
    Didi64_549 Posted messages 2830 Registration date   Status Member Last intervention  
     

    Hello,

    Check directly on the Apple site because with the swelling of the old battery, the trackpad may have taken a hit:

    https://support.apple.com/fr-fr/mac/repair

    You're just asking for a price on this site.

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