Esupport folder at the root of my C: drive
brucine Posted messages 24397 Registration date Status Membre Last intervention -
Hello,
at the root of my hard drive on my PC running Windows 10, I have a folder named "esupport" that is 2.47 GB. Can I safely delete this folder to free up some space on my 118 GB SSD?
Thank you for your answers.
See you soon.
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2 réponses
Hello,
According to the "Microsoft Community," this would be a folder specific to Asus laptops containing the drivers for that laptop.
Excerpt from https://answers.microsoft.com/fr-fr/windows/forum/all/esupport/155fbbd4-c0eb-4bea-b9bf-07e4aa3651ae :
This folder is the folder in ASUS laptops that contains backups of drivers and preinstalled applications, and you can use the software in this folder to update your drivers in case of driver issues.
I therefore think it is best not to touch it.
Very difficult to catch a black cat in a dark room.
Especially when it’s not there...
By default, the repair executable AsInsWiz.exe is in this folder, and ASUS advises making a copy of this folder on a USB drive or CD in case of system reset.
The ASUS Installation Assistant (AsInsWiz.exe), found in the eSupport folder, allows you to install/reinstall the programs and drivers originally present on your laptop. Thus, with a newly installed copy of Windows, you will need to take the USB drive or DVD on which you placed a copy of the eSupport folder, copy the folder to your laptop, and run the ASUS Installation Assistant.
Hello,
We have the same context on HP PCs where the intruder is called sav.
I removed it after backing up the drivers.
The consequences are that the Windows recovery partition remains, but not the HP one and not the HP "utilities" which I can do without very willingly.
Resetting the PC to factory settings is often a bad friend because since then we will, in particular, have had Windows updates; I prefer to rely, besides the mentioned backups, on an up-to-date Windows installation USB, but it's up to everyone to decide.