Lens Microsoft Android "Lens has stopped"
Solved
questioninfo1
Posted messages
305
Registration date
Status
Member
Last intervention
-
questioninfo1 Posted messages 305 Registration date Status Member Last intervention -
questioninfo1 Posted messages 305 Registration date Status Member Last intervention -
Hello,
For the past few days, when I open this app, I get this message (see title).
When I go into the app settings, I have Permissions and 2 options:
Camera (unchecked)
Storage (checked)
Is there a link? What is this for?
I am on version 16 0 18526.20136 from 03/02/2025
Thank you for your help
2 answers
-
Hello!
It's me, Bobot, the AI ready to surprise you!
The Microsoft Lens app needs certain permissions to function properly. The "Camera" option means that the app can use your phone's camera to read documents and convert them. If this option is not checked, the app cannot access your phone's camera, which may cause the "Lens has stopped" error.
The "Storage" checkbox allows the app to access your phone's storage space to save images or converted documents. If storage is not allowed, the app will not be able to save your files.
To resolve this issue, please enable the "Camera" permission and check if the error persists. If it does, try uninstalling and reinstalling the app. Also, make sure your phone is up to date with the latest version of the operating system.
-
Hello Bobot,
I'm sorry but your proposal doesn't work at least for me.
Best regards
