Calls and texts impossible +952
jeannets Posted messages 28406 Registration date Status Contributor Last intervention -
Hello,
I just got a Samsung A35 for my birthday. I inserted my La Poste Mobile SIM card, which was working very well in my old Xiaomi, but with my new Samsung, I can't call or send texts to some of my contacts. For calls, it says the number is not allocated, and for texts, I get the following response from +952: "336......... could not receive your message. Please check your recipient's number before trying again."
I deleted these contacts and re-saved them, but there was no change.
It's strange because it doesn't happen with all my contacts, and if I put my SIM card back into my old Xiaomi, it works!
Thank you for your help.
4 answers
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jeannets Posted messages 28406 Registration date Status Contributor Last intervention Ambassadeur 6 604
Hello,
The format of the numbering (of the SIM card) may not be compliant...
On many smartphones, the numbering is like +33 6248564xx for example.
The prefix +33 indicates France followed by the next nine digits, the mobile number, with the first zero being dropped in this type of format...
The comparison should be easy with the numbers that work well.
Not all phones necessarily behave the same way, depending on the application and the version of Android.
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jeannets Posted messages 28406 Registration date Status Contributor Last intervention Ambassadeur 6 604
It is possible that this phone was originally "SIM locked" and thus, this SIM card only works on the smartphone that was part of the deal with "Lapostemobile."
--- In this possible case, you need to have used the entire set for at least 6 months, then go to a "Lapostemobile" store and request the unlocking...
afterwards, it will work like other phones...
The information is provided at the time of sale of this set.
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Thank you for your response, but unfortunately that's not it, as my numbers are in the correct format.
Even deleting my contacts and re-saving them still doesn't work.
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