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Restarting in a loop. how to fix the problem?

SteveWapo Posted messages 3 Registration date   Status Membre Last intervention   -  
MPMP10 Posted messages 47007 Registration date   Status Membre Last intervention   -

Hello, my Huawei G7 Plus is restarting in a loop.


2 réponses

Réponse 1 / 2
bazfile Posted messages 58430 Registration date   Status Modérateur Last intervention   20 245
 

Hello.

Perform a factory reset.

bazfile
Moderator/Security Contributor.
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SteveWapo Posted messages 3 Registration date   Status Membre Last intervention  
 

I did it but without success.

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bazfile Posted messages 58430 Registration date   Status Modérateur Last intervention   20 245 > SteveWapo Posted messages 3 Registration date   Status Membre Last intervention  
 

From a distance, it’s the only solution I can offer you; otherwise, go to a repair shop or, considering the age of this phone, head to recycling.

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Réponse 2 / 2
MPMP10 Posted messages 47007 Registration date   Status Membre Last intervention   18 851
 

Hello,

As a last resort!

One thing you can try is to let it run until it completely turns off by itself (the goal is to drain the battery...) and then see (after a full recharge...) by restarting it and observe how it behaves afterwards, and then decide whether to do a hard reset or not.

If you have an SD card, remove it to see.

 https://www.phonandroid.com/forum/threads/resolu-redemarrage-en-boucle.146898/
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