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Restarting in a loop. how to fix the problem?

SteveWapo Posted messages 3 Registration date   Status Member Last intervention   -  
MPMP10 Posted messages 47401 Registration date   Status Member Last intervention   -

Hello, my Huawei G7 Plus is restarting in a loop.


2 answers

  1.
    bazfile Posted messages 58514 Registration date   Status Moderator Last intervention   20 277
     

    Hello.

    Perform a factory reset.

    bazfile
    Moderator/Security Contributor.
    A hello, a reply, a thank you are always nice.

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    1. SteveWapo Posted messages 3 Registration date   Status Member Last intervention  
       

      I did it but without success.

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      1. bazfile Posted messages 58514 Registration date   Status Moderator Last intervention   20 277 > SteveWapo Posted messages 3 Registration date   Status Member Last intervention  
         

        From a distance, it’s the only solution I can offer you; otherwise, go to a repair shop or, considering the age of this phone, head to recycling.

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  2. MPMP10 Posted messages 47401 Registration date   Status Member Last intervention   19 008
     

    Hello,

    As a last resort!

    One thing you can try is to let it run until it completely turns off by itself (the goal is to drain the battery...) and then see (after a full recharge...) by restarting it and observe how it behaves afterwards, and then decide whether to do a hard reset or not.

    If you have an SD card, remove it to see.

     https://www.phonandroid.com/forum/threads/resolu-redemarrage-en-boucle.146898/

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