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Unable to restart Huawei P Smart 2019

Solved
theoask Posted messages 673 Registration date   Status Member Last intervention   -  
AluMinioume Posted messages 3107 Registration date   Status Member Last intervention   -
Hello,

I can't restart it anymore. Before, I would press and hold the Power button for a few seconds and I could turn it off or restart it.

Now it's just a black screen, then I can bounce back to the home menu when I press the Power button again.

I removed the screen lock pattern to test, but the same issue persists.

URGENT!!!

And when I press the Power button for more than 10 seconds, it's just a black screen... I can't do anything and of course, it's impossible to remove the soldered battery on this type of modern phone.

1 answer

  1.
    AluMinioume Posted messages 3107 Registration date   Status Member Last intervention   582
     
    Hi,
    You can try force restarting via ADB, or wait until there's no battery left.

    But a long press on the Power button should turn it off.
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    1. theoask Posted messages 673 Registration date   Status Member Last intervention   1
       
      Oh yes, that’s right. You had to press the Power button for at least 15 seconds. I only pressed it for 10 seconds, that’s why... But well, as long as it works! Problem solved, thanks!
      0
    2. AluMinioume Posted messages 3107 Registration date   Status Member Last intervention   582
       
      You're welcome.
      Have a good evening.
      0