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Huawei restarts by itself

Oui91 -  

Hello,

When I press the button to put my phone to sleep, it goes to sleep but restarts after 20 seconds or less. The phone is up to date. I reset it but the problem is still not solved. I tried to put it in safe mode but it didn't prevent it from restarting.

I hope you find a solution.

6 answers

  2.  pauline'

    Hello,

    Could it be a problem with the button being stuck? Is your phone still under warranty?

    Best regards.

    Pauline'

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    1. Oui91 Author

      Thank you for your response,

      I don't think that's the case because when it's on, there is no problem. But to answer your question, it is no longer under warranty.

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      1. pauline'

        Yes, but is it when you want to put it to sleep that it restarts? I had a similar problem with a phone and it was the power button that was defective.

        It might be worth considering a possible repair, as MPMP10 mentioned.

        Sincerely.

        Pauline

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    2. Oui91 Author

      Thank you for your response,

      No

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      1. MPMP10

        You're welcome.

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      2. MPMP10 
          The phone is up to date. I reset it but the problem is still not resolved.

        In that case, it is possible that it is a defective component.

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    4. Oui91 Author

      Thank you for your response,

      Do you know how much it costs to get it repaired?

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      1. MPMP10

        It all depends on the breakdown, the cost of the repair is variable, it's best to get an estimate first before incurring potentially exorbitant expenses.

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      2. MPMP10

        We cannot give you an exact amount without knowing the exact nature of the malfunction (at least if it is indeed a malfunction; as a reminder, we can only make assumptions in this type of field...) here on CCM.

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    5. Oui91 Author

      Thank you, but I think if there are paid repairs needed, I will abandon it.

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      1. MPMP10

        You can first check with a quote or also contact the manufacturer's support before disposing of it; be careful, nothing guarantees that it's indeed a malfunction here through a forum.

        Personally, I have the same symptoms on my phone (it dates back to 2016...) for mine, it’s simply the original battery that is starting to show signs of weakness.

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