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No Internet with Ubuntu 22.04 1 LTS

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newchiche Posted messages 717 Registration date   Status Membre Last intervention   -  
bazfile Posted messages 58431 Registration date   Status Modérateur Last intervention   -

Hello,

With the same version, I didn't have Internet. I erased everything and reinstalled, and it still doesn't work... whereas another Windows computer (which I'm using right now) that uses the same modem works perfectly. Maybe someone has an idea?

Thank you and have a nice day

3 réponses

Réponse 1 / 3
bazfile Posted messages 58431 Registration date   Status Modérateur Last intervention   20 245
 

Hello.

Update your network card driver.

bazfile
Moderator/Security Contributor.
A hello, a reply, and a thank you are always appreciated.
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Réponse 2 / 3
newchiche Posted messages 717 Registration date   Status Membre Last intervention   15
 

Hello

Thank you for making this suggestion, but aside from the fact that I wouldn't know how to do it in the first place, I don't have internet, so I'm stuck... that's the problem.
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bazfile Posted messages 58431 Registration date   Status Modérateur Last intervention   20 245
 

You said that you have another PC running Windows, so you have internet.

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newchiche Posted messages 717 Registration date   Status Membre Last intervention   15 > bazfile Posted messages 58431 Registration date   Status Modérateur Last intervention  
 

Yes. Excuse my low level of computing, but as I understand things, the network card is on the computer that has Ubuntu, which is not the same PC. I think you thought I had both systems on the same PC. But that's not the case. So I don't see how...

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bazfile Posted messages 58431 Registration date   Status Modérateur Last intervention   20 245 > newchiche Posted messages 717 Registration date   Status Membre Last intervention  
 

No, I understand that it's on two PCs. Look for the driver of your network card with the PC running Windows. To find the driver, you need the exact brand and model of that network card, then you can do a search via Google.

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newchiche Posted messages 717 Registration date   Status Membre Last intervention   15 > bazfile Posted messages 58431 Registration date   Status Modérateur Last intervention  
 

but how will this help a different card that is on my Linux barebone..?

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bazfile Posted messages 58431 Registration date   Status Modérateur Last intervention   20 245 > newchiche Posted messages 717 Registration date   Status Membre Last intervention  
 

You need to determine the network card that is in your PC running Linux and then using that reference, search for the driver online via your Windows PC. Once you find the driver, download it, put it on a USB stick that you connect to your Linux PC, and then install the driver.

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Réponse 3 / 3
mamiemando Posted messages 33537 Registration date   Status Modérateur Last intervention   7 927
 

Hello,

In addition to the network card model, it would be good to clarify how you connect to the Internet under Linux.

  • What is the model of the box you are using? If your box has a router mode and a modem mode, are you indeed in router mode?
  • Do you connect via wifi? If yes:
    • Do you see the wifi signal from your router under Windows? Under Linux?
    • Most boxes require you to be in pairing mode when connecting a new device. The process depends on the router; often it's by holding the dedicated button (which makes the wifi light blink). You then have a few minutes to connect via wifi.
  • Do you connect via ethernet? If yes:
    • Have you tried with another ethernet cable?
    • Under Linux, what does the command: 
      sudo dhclient -v
      return?
  • If the problem persists, please send us the result of: 
    lspci | egrep -i "wireless|network"

Good luck
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newchiche Posted messages 717 Registration date   Status Membre Last intervention   15
 

Hello. I'm ashamed. I pushed the cable in further, and it started working again. That was it. And I destroyed everything before and reinstalled everything for nothing... Thank you all, and have a great August. Best regards.

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bazfile Posted messages 58431 Registration date   Status Modérateur Last intervention   20 245 > newchiche Posted messages 717 Registration date   Status Membre Last intervention  
 

thank you for the response, have a good month of August as well.

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