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CANON MG3650 printer blocked

dedepe85 Posted messages 17 Status Membre -  
bazfile Posted messages 58430 Registration date   Status Modérateur Last intervention   -

Hello,

The orange alarm button is constantly lit and I can't use the printer. I have tried different reset methods without success. Do you have a solution? Thank you in advance.


2 réponses

Réponse 1 / 2
baladur13 Posted messages 47553 Registration date   Status Modérateur Last intervention   14 373
 

Hello,

Just in case

Excerpt from the manual on page 138

If the paper output cover remains open for more than 10 minutes, the FINE cartridge holder moves to the right and the Alarm light turns on. In this case, close the paper output cover, then reopen it.

The manual https://www.canon.fr/support/consumer/products/printers/pixma/mg-series/pixma-mg3650.html?type=manuals

Very difficult to catch a black cat in a dark room.
Especially when it's not there...
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Réponse 2 / 2
bazfile Posted messages 58430 Registration date   Status Modérateur Last intervention   20 245
 

Hello.

The causes of this breakdown are multiple; from a distance, without further information and without having the printer in hand, it is impossible to respond. Please check with Canon's customer service.

bazfile
Moderator/Security Contributor.
A hello, a reply, a thank you are always appreciated.
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