Inomega avoided
Jlm -
Hello,
Iomega is a big scam "French-style," no customer service, no response to emails.
I ordered a dome camera two years ago, and in January, there was no lighting, no night vision??? I tried everything: reset the dome, the app... nothing. I sent an email, and there has been no response to this day.
In the meantime, I ordered 2 more, and one arrived dead on arrival. It took a month, after trying everything with a person via email to reconnect it, for them to agree to exchange it, and on top of that, I had to pay for the return of the camera... thank you for customer service if it exists. Now I'm going to (aliexpress), at least they're cheap and they work.
3 réponses
Hello,
Nothing new, really!
https://forums.commentcamarche.net/forum/s/Inomega
https://www.signal-arnaques.com/scam/view/218443
Whenever possible, it's better to go to a recognized physical store rather than an online platform.
Hello.
I'm not sure that this company and these cameras are French; here's what you can read in the T&Cs on the Inomega website:
you can notify us by contacting us at support@inomega.zendesk.com or by mail at: INMG SOLUTIONS, 2105 Vista Oeste Nw Ste E, 1144, Albuquerque, New Mexico 87120, United States.
bazfile
Moderator/Security Contributor.
a hello, a response, a thank you are always appreciated.
Hello,
I completely agree, for my part,
I paid extra for express shipping, it took 15 days.
As they were leading me on, I sent it back at my own expense, without unpacking it, with a protective outer package. Photos to support it.
They kept €10 from me because supposedly the package was torn.
Thieves