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Inomega avoided

Memo01120 Posted messages 5 Status Member -  
 Jlm -

Hello,

Iomega is a big scam "French-style," no customer service, no response to emails.

I ordered a dome camera two years ago, and in January, there was no lighting, no night vision??? I tried everything: reset the dome, the app... nothing. I sent an email, and there has been no response to this day.

In the meantime, I ordered 2 more, and one arrived dead on arrival. It took a month, after trying everything with a person via email to reconnect it, for them to agree to exchange it, and on top of that, I had to pay for the return of the camera... thank you for customer service if it exists. Now I'm going to (aliexpress), at least they're cheap and they work.


3 answers

  2.
    bazfile Posted messages 58495 Registration date   Status Moderator Last intervention   20 273
     

    Hello.

    I'm not sure that this company and these cameras are French; here's what you can read in the T&Cs on the Inomega website:

    you can notify us by contacting us at support@inomega.zendesk.com or by mail at: INMG SOLUTIONS, 2105 Vista Oeste Nw Ste E, 1144, Albuquerque, New Mexico 87120, United States.

    bazfile
    Moderator/Security Contributor.
    a hello, a response, a thank you are always appreciated.

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  3. Jlm
     

    Hello,

    I completely agree, for my part,

    I paid extra for express shipping, it took 15 days.

    As they were leading me on, I sent it back at my own expense, without unpacking it, with a protective outer package. Photos to support it.

    They kept €10 from me because supposedly the package was torn.

    Thieves

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