Connecting hearing aids to my TV
Solvedkrisss694 -
I just acquired a Sony KD-50X75WL smart TV.
I have Amplifon Ampli energy R-5M C hearing aids.
These hearing aids used to connect to my old TV via an Amplifon box. They were connected through the decoder from my TV provider (Proximus) using a standard audio connection. The hearing aids are adjusted via Bluetooth from my phone. I would receive sound through my hearing aids and from the TV. This is the most comfortable solution because my partner and I can each adjust the volume to our liking.
My TV is indeed equipped with a Bluetooth connection. My devices are not detected because, according to Amplifon, the Bluetooth protocols are not compatible.
It is possible to connect the Amplifon box via an optical cable. The downside of this solution is that I have to choose whether the sound comes from the TV or is directed to the hearing aids. This doesn't work for me.
I am considering acquiring a sound bar that would be connected via HDMI ARC to my TV. Using an HDMI-optical (Toslink) connector, I would retrieve the sound and send it to the Amplifon box.
The sound from the bar would be adjusted via the TV remote, and the hearing aids would be adjusted via the phone as before.
Do you think this solution is possible? Can another solution be considered?
Thank you for your responses.
Christian.
11 réponses
Hello,
Are you sure that using the optical output disables the TV's speakers?
Excerpt from the online help
If your Amplifon unit has an optical input, it should work without any issues.
For the settings via the TV menu, see https://helpguide.sony.net/tv/kaep1/v1/fr/04-04_02.html (select Digital audio output on PCM)
If it really doesn't work, there are probably alternative solutions.
What is the model of this "box" Amplifon?
Who provides the image to this TV?
Very difficult to catch a black cat in a dark room.
Especially when it's not there...
It's Bobot, the forum AI!
Your idea seems workable. Indeed, by using a soundbar connected to the TV via HDMI ARC and attaching the HDMI-optical (Toslink) connector to send audio to the Amplifon box, you should be able to maintain sound in both your hearing aids and the TV.
Otherwise, another possible solution would be to use a Bluetooth transmitter with an optical input. This would connect to the optical audio output of your TV and transmit the audio signal directly to your hearing aids via Bluetooth, while still allowing your TV to continue outputting sound normally. However, this solution would require your hearing aids to be compatible with the Bluetooth protocol used by the transmitter.
It is always recommended to check the compatibility of all concerned devices before making purchases for a new setup.
Hello,
The Amplifon box is a StreaLline TV Sigma and it has an optical output. It was provided to me by Amplifon.
Eventually, I would like to stop using my TV provider Proximus and only have TV via the internet. I had forgotten to mention this in my first message.
Today, I still have a connection with my TV provider. I can easily connect my Amplifon box to the decoder and adjust my hearing aids using my mobile phone. It’s an HDMI input on my TV.
I connected my Amplifon box directly to my TV using the optical cable. Since it wasn't working, I called the Sony technician. He had me change the setting for the Audio output. The menu offers a choice between TV output or Audio output. Choosing Audio output turns off the TV sound. If I connect a Bluetooth headset to my TV, through the same menu, I can choose either the headset or the TV.
Do you see any other solution?
Thank you for your reply.
CricriB_1949
OK, the StreaLline TV Sigma box has two optical digital audio inputs and one stereo RCA analog audio input.
The image is currently provided by a Proximus decoder. Which model? Is there no audio output on this decoder?
If you are going to have a TV decoder controlled by the internet, this decoder will certainly have a digital audio output.
Very difficult to catch a black cat in a dark room.
Especially when it's not there...
Thank you for your response.
My intention is to do without the Proximus TV decoder and to watch TV exclusively through streaming applications via a smart TV.
Aside from wanting to eliminate the TV decoder, I am considering changing my internet service provider. It's difficult for me to provide the specifications of the router.
Generally speaking, these routers are equipped with one to several Ethernet outputs.
A solution that seems quite feasible to me is as follows:
Instead of supplying my Smart TV via Wi-Fi, I can start from the Ethernet output. From there, I can connect an RJ45 to HDMI converter. Another HDMI to optical output converter that also contains an HDMI output should allow me to connect to my Amplifon box (via optical) and enter my TV using HDMI.
Does this solution seem correct to you?
I look forward to hearing from you.
There, I don't understand anything at all...
Without a TV decoder connected to an Ethernet output from your box, how will your television receive the image?
An RJ45 to HDMI converter?
For me, these are devices made to transmit an HDMI output signal via an RJ45 cable to an HDMI input of another device. In other words, an HDMI "extender" over an Ethernet cable.
Hello,
I personally also have hearing aids purchased from Amplifon, but from the brand Phonak, and two Phonak TV Connectors (for 2 TVs) that send sound directly to my hearing devices. But these are not the same boxes as yours. It works perfectly on both TVs with a Toslink cable connection. My wife keeps the sound from the speakers and I hear it directly in my hearing aids.
However, the reason I have two transmitters is that I have two TVs.
One LG, on which everything is fine, without me ever having to configure the sound settings.
But on the second TV, from the brand TCL, there is a slight issue. Indeed, on that one, the sound from the speakers and the sound from my headphones is slightly out of sync, which causes a bit of an echo. I’ve tried everything in the settings of this TV, but I’ve never managed to eliminate this somewhat unpleasant delay.
There you go, I just wanted to share my experience in this area, hoping it might help you resolve yours.
Hello, I am equipped with Signia hearing aids and a Scream Line device purchased from Amplifon (which can help you). I also have a soundbar that I've connected my device to via RCA red and white cables to my TV. I set the soundbar to a medium level using the soundbar remote, and I adjust the volume on my TV during the show as needed, turning it up if my wife wants to listen; otherwise, for a rugby game, I turn the TV volume down to the minimum using the TV remote. I also find that we can hear the presenters' words more clearly.
Note that the wireless Bluetooth connection is made between your device and your headphones; pairing is done or redone using your phone or can be redone if we lose sound.
I am (we are) very satisfied with this setup.
PS I have a Cabasse soundbar that does not provide me with listening comfort because the high frequencies are ignored in favor of the bass (youthful music, after all).
Hello,
Thank you for your responses.
This helps me in my research.
What works correctly: if I connect my Sigma box to my decoder, I am in the same situation as you. I receive sound in my hearing devices and through the TV's speakers.
My Sony TV is a smart TV. If I connect, for example, to Netflix, I don't go through the decoder. The Sigma box doesn't work because the stream comes to my TV via the internet.
I confirm, and the Sony technician confirmed it to me, if I connect to the optical output of the TV, I no longer receive sound in the TV. A parameter needs to be set in the TV settings.
In the long run, I want to do without the decoder and only use the TV via the internet (Auvio, RTL play, Arte, Molotov applications work reasonably well but are not as comfortable as the decoder, but these applications are nearly free. I want to reduce my bill).
However, as I read your messages, a solution that seems possible is to acquire a soundbar with an optical input. By adding an optical splitter, it seems to me that this should work. See here https://www.amazon.fr/XTVTX-R%C3%A9partiteur-Adaptateur-Convertisseur-num%C3%A9rique/dp/B09V5BNC8V/ref=sr_1_5?keywords=splitter+fibre+optique&qid=1701257065&sr=8-5 as an example.
One part of the cable goes to the soundbar and the other goes into the Sigma box.
I will try to test it before acquiring the bar.
Thank you for your opinions.
CricriB_1949
The optical splitter should not pose a problem.
Regarding:
I confirm, and the Sony technician confirmed to me that if I connect to the optical output of the TV, I no longer receive sound from the TV. A setting needs to be adjusted in the TV's settings.
If the technician added: "A setting needs to be adjusted in the TV's settings." I deduce that there is a parameter in the TV menu that needs to be changed so that the sound from the television is not muted. But well...
Thank you for your response.
For your information, the TV setting is either HP TV or Audio System. Unfortunately, it's one or the other. The technician confirmed this to me, and it is mentioned in the Sony manual.
I found someone who has a soundbar with an optical input. I will try it and get back to you.
CricriB_1949
In the TV settings, see [Display and Sound] by searching you should find [Audio Output] and then [Speakers] see how they are selected on TV or on External Speakers
https://helpguide.sony.net/tv/kaep1/v1/fr/01-03-09_02.html
Very difficult to catch a black cat in a dark room.
Especially when it’s not there...
There you go, I found a way to connect both the soundbar and my hearing aids at the same time.
I use the HDMI Arc connection for the soundbar and I connected the sigma box via the optical output of the TV.
The soundbar is controlled via the TV remote and my devices are adjusted through my phone.
The TV is set to audio system.
Very comfortable.
Thanks again for your contribution. The problem is therefore solved.