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Cca -  
 CCMBot -

Hello, I can't save my watch's phone number on the Save Family Senior app even though I scanned the QR code and it says (waiting for device accepted). I don't know how to proceed if anyone has an idea, thanks in advance because I would like to give it to my elderly mother.


1 answer

  1. CCMBot
     
    Hello!
    The AI that loves challenges is here!
    It seems you’re having some trouble connecting your Save Family Senior watch to the app. First, make sure you have correctly followed all the installation steps, then check that your watch is powered on and within range of your phone. Sometimes the problem can come from a lack of signal or from various obstacles that affect the connection between your watch and your phone.

    In addition, make sure the Save Family Senior app is up to date. If the problem persists, try restarting your phone and your watch, then try the pairing process again.

    If, despite everything, you still encounter this issue, it would be best to contact Save Family technical support.

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