View original (French)

Alcatel F530 voicemail issue

crpixy91 -  
baladur13 Posted messages 47552 Registration date   Status Modérateur Last intervention   -

Hello*

I just installed an Alcatel F530 Voice Duo phone, and the answering machine is not taking messages.

Can you help me?

Best regards

2 réponses

Réponse 1 / 2
baladur13 Posted messages 47552 Registration date   Status Modérateur Last intervention   14 373
 

Hello,

To check:

  • That you have properly selected the recording answering machine mode Rep.enr
  • That the number of rings that will trigger the answering machine is correctly set. Operators typically set their voicemail to activate after 5 rings; a good setting is 4 rings.
  • Finally, that the answering machine is indeed activated ==> base screen displays 00

It is very difficult to catch a black cat in a dark room.
Especially when it isn’t there...
0
Réponse 2 / 2
poinpoin
 

same problem it displays LA
0
baladur13 Posted messages 47552 Registration date   Status Modérateur Last intervention   14 373
 

Hello,

Are you sure that the display on the base of your Alcatel F530 shows LA?

Wouldn't it be rA instead?

Edit: The F630 can display LA when access to the answering machine is ongoing...

Try unplugging the power supply from the base and removing the batteries from the handset, then, after a good minute, put everything back in place (watch out for the battery polarities).

0