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Windows 10 Installation Stuck on Logo

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EredorB -  
SATS_fr Posted messages 4849 Registration date   Status Member Last intervention   -

Hello there!


I just received my PC, and I opted for a version without Windows pre-installed, as I've already installed it myself on other PCs without any issues.


But now I have a problem.


I am trying to install Windows with a bootable USB drive that I created using the tool available on Microsoft's website. The operation went smoothly, and the USB drive is ready.


I plug the USB into the new PC, turn it on, and the USB is immediately recognized, the Windows logo appears with the little circles rotating below.
I waited, but nothing happened; I even waited for 1 hour and 30 minutes.


So I went to the BIOS; my USB was not number 1 in the boot order, so I set it as the first and saved and restarted.
This time, the computer starts but remains stuck on the ASUS logo.


Regarding my configuration:


Motherboard: ASUS PRIME A320M-K (I checked, and the BIOS is up to date, version 6062)
CPU: Ryzen 5 4500
GPU: X550 2G
RAM: 2x8GB G.Skill Aegis DDR4 2400
I have an M.2 hard drive (which is second in the order after the USB drive)
And a SATA-connected disk.


Thanking the kind souls who are willing to help me

2 answers

  1.
    bazfile Posted messages 58485 Registration date   Status Moderator Last intervention   20 265
     

    Hello.

    Try with another USB key (at least 8 GB).

    bazfile
    Moderator/Security Contributor.
    A hello, a response, a thank you are always appreciated.

    0
    1. EredorB
       

      Hello,

      Thank you for the response, that was indeed what needed to be done!

      0
      1. bazfile Posted messages 58485 Registration date   Status Moderator Last intervention   20 265 > EredorB
         

        Thank you for the feedback.

        See you on CCM.

        0
  2. SATS_fr Posted messages 4849 Registration date   Status Member Last intervention   785
     

    Hello.

    Look at the UEFI/BIOS and GPT/MBR compatibility.

    https://www.malekal.com/bios-uefi-legacy-csm-gpt-mbr-dossier-complet/

    -1
    1. EredorB
       

      Hello,

      Thank you for your response.

      So by default in the UEFI, I set the key with the indication "UEFI" as number 1.

      I left the key without the UEFI mention in position 3.

      Regarding my disks, as I cannot reach the Windows installer, I can't access the "cmd" option to run DISKPART. So I don’t know if my disks are in GPT or MBR.

      That being said, if my disk were in MBR, I tried to boot the computer with the key without the UEFI mention in position 1 in the boot order. This time, the Windows logo with the circles appears for a moment then the screen goes black and nothing happens.

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      1. SATS_fr Posted messages 4849 Registration date   Status Member Last intervention   785 > EredorB
         

        If the disk is in MBR (which is a bad option today), the USB stick needs to be formatted for that.

        Prefer using the Rufus program to create the USB stick; all options are clear.

        https://rufus.ie/en/

        You will just need to download the Windows ISO separately.

        If you want to know how your disk is partitioned, I advise you to use a "liveCD" (a misleading term since it's done on a USB stick). This allows you to boot from the USB, run a troubleshooting OS, and access the console to launch Diskpart.

        This is a tool to keep.

        You need a working and connected PC, as well as a USB stick.
        https://www.malekal.com/malekal-live-cd-reparer-depanner-pc-windows/

        -1
      2. brucine Posted messages 24733 Registration date   Status Member Last intervention   4 156 > SATS_fr Posted messages 4849 Registration date   Status Member Last intervention  
         

        Hello,

        The Windows 10 installation key created as we want (I make them with Media Creation Tool) includes a menu with various options, including the console and Diskpart.

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    2. EredorB
       

      Hello,

      I finally had the chance to test with the new instructions. With the key created using the RUFUS program, everything worked smoothly.

      Thanks for the help, I had prepared a liveCD just in case.

      Anyway, thanks for everything, I finally managed to install Windows.

      0
      1. SATS_fr Posted messages 4849 Registration date   Status Member Last intervention   785 > EredorB
         

        Hello.

        Happy for you. Keep the liveCD safe, it's a very good diagnostic and troubleshooting tool.

        0