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Windows 10 Installation Stuck on Logo

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EredorB -  
SATS_fr Posted messages 4849 Registration date   Status Member Last intervention   -

Hello there!


I just received my PC, and I opted for a version without Windows pre-installed, as I've already installed it myself on other PCs without any issues.


But now I have a problem.


I am trying to install Windows with a bootable USB drive that I created using the tool available on Microsoft's website. The operation went smoothly, and the USB drive is ready.


I plug the USB into the new PC, turn it on, and the USB is immediately recognized, the Windows logo appears with the little circles rotating below.
I waited, but nothing happened; I even waited for 1 hour and 30 minutes.


So I went to the BIOS; my USB was not number 1 in the boot order, so I set it as the first and saved and restarted.
This time, the computer starts but remains stuck on the ASUS logo.


Regarding my configuration:


Motherboard: ASUS PRIME A320M-K (I checked, and the BIOS is up to date, version 6062)
CPU: Ryzen 5 4500
GPU: X550 2G
RAM: 2x8GB G.Skill Aegis DDR4 2400
I have an M.2 hard drive (which is second in the order after the USB drive)
And a SATA-connected disk.


Thanking the kind souls who are willing to help me

2 answers

Answer 1 / 2
bazfile Posted messages 58480 Registration date   Status Moderator Last intervention   20 264
 

Hello.

Try with another USB key (at least 8 GB).

bazfile
Moderator/Security Contributor.
A hello, a response, a thank you are always appreciated.
0
EredorB
 

Hello,

Thank you for the response, that was indeed what needed to be done!

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bazfile Posted messages 58480 Registration date   Status Moderator Last intervention   20 264 > EredorB
 

Thank you for the feedback.

See you on CCM.

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Answer 2 / 2
SATS_fr Posted messages 4849 Registration date   Status Member Last intervention   785
 

Hello.

Look at the UEFI/BIOS and GPT/MBR compatibility.

https://www.malekal.com/bios-uefi-legacy-csm-gpt-mbr-dossier-complet/
-1
EredorB
 

Hello,

Thank you for your response.

So by default in the UEFI, I set the key with the indication "UEFI" as number 1.

I left the key without the UEFI mention in position 3.

Regarding my disks, as I cannot reach the Windows installer, I can't access the "cmd" option to run DISKPART. So I don’t know if my disks are in GPT or MBR.

That being said, if my disk were in MBR, I tried to boot the computer with the key without the UEFI mention in position 1 in the boot order. This time, the Windows logo with the circles appears for a moment then the screen goes black and nothing happens.

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SATS_fr Posted messages 4849 Registration date   Status Member Last intervention   785 > EredorB
 

If the disk is in MBR (which is a bad option today), the USB stick needs to be formatted for that.

Prefer using the Rufus program to create the USB stick; all options are clear.

https://rufus.ie/en/

You will just need to download the Windows ISO separately.

If you want to know how your disk is partitioned, I advise you to use a "liveCD" (a misleading term since it's done on a USB stick). This allows you to boot from the USB, run a troubleshooting OS, and access the console to launch Diskpart.

This is a tool to keep.

You need a working and connected PC, as well as a USB stick.
https://www.malekal.com/malekal-live-cd-reparer-depanner-pc-windows/

-1
brucine Posted messages 24668 Registration date   Status Member Last intervention   4 143 > SATS_fr Posted messages 4849 Registration date   Status Member Last intervention  
 

Hello,

The Windows 10 installation key created as we want (I make them with Media Creation Tool) includes a menu with various options, including the console and Diskpart.

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EredorB
 

Hello,

I finally had the chance to test with the new instructions. With the key created using the RUFUS program, everything worked smoothly.

Thanks for the help, I had prepared a liveCD just in case.

Anyway, thanks for everything, I finally managed to install Windows.

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SATS_fr Posted messages 4849 Registration date   Status Member Last intervention   785 > EredorB
 

Hello.

Happy for you. Keep the liveCD safe, it's a very good diagnostic and troubleshooting tool.

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