Corrupted InDesign file
contrariness Posted messages 17904 Registration date Status Member Last intervention -
Hello,
I am currently working on a rather large InDesign file (2GB). I was using the "2021" version of the software. I save my work quite often using ctrl+s. My file stopped working for no reason last night. InDesign subsequently went buggy and wouldn't open anymore. I then did the update and ended up with both InDesign 2021 and InDesign 2023 on my computer. However, neither of them is able to open my file, indicating that it is corrupted. I am also unable to restore it, and now there is even an error message about missing fonts. Yet, my file was properly saved on my hard drive, and I don't see what could have corrupted it. I have already tried many things, like opening a copy, finding a restore point...
I have a lot of work on it that I need to submit for a competition in a week, and the time spent on layout and writing is considerable. Please help me!
Thank you,
Maëlle
2 answers
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Hello.
Since you have saved this file often, if you have system restore enabled on your PC, you can recover an older working version of this file using Shadow Explorer. You will have to redo what you did after the backup, but it will still help you out, especially if it's a recent backup.
bazfile
Moderator/Security Contributor.
A hello, a response, and a thank you are always appreciated. -
Since you are subscribed to the CC version, have you asked Adobe's hotline if they could restore your file from their servers?
If not, here is this: https://community.adobe.com/t5/indesign-discussions/file-recovery-repair-service-is-temporarily-unavailable/td/p/12980795