Active the .. no longer appears Solved

Question

Hello, I have several contacts I regularly talk to, and the "Active X minutes ago" does not appear anymore. How can I resolve this issue, please?
I have uninstalled and reinstalled Messenger, but nothing works. Can you please help me?
Thank you

Best regards

Malinaste · Answer

Hello,

It seems that the "last active status" option has been disabled.

To resolve this:

Log into your Messenger account if you are not already logged into the mobile app.

Select the "Account" option.

Select "active status".

Enable active status if it is disabled. Otherwise, you can disable it and then re-enable it.

Normally, this should solve the problem.

I hope this comment provides you with some insights.

Best regards.

Aurore · Answer

Thank you, yes yes on the PC I can see them but not on the mobile phone... I don't understand... How can I see the same thing on both?  Sincerely

amandine1414 · Answer

Hello, I have the same problem. For some of my contacts, the "active ... ago" option no longer appears on the Android Messenger app, while everything works fine on the computer. I've tried updating the app, uninstalling it, and installing it on another device, but it's still the same. I've checked with these people and none of them have changed their settings. I can see them online, but as soon as they're not, the "active ... ago" mention doesn't appear like before.
Does anyone know if it's a bug or how to get it back to how it was before?
Thanks

amandine1414 · Answer

As far as I am concerned, it was fixed this morning with an update!

Aurore · Answer

Hello Is this an automatic update for Messenger? Thank you Regards

amandine1414 · Answer

yes, it was done automatically for me, but go check the play store if you have an update pending!

Aurore · Answer

Thank you, it worked!! Have a good day

amandine1414 · Answer

Do you receive notifications when you have new messages? Because I haven't received any notifications since this morning's update..

Aurore · Answer

Yes, I receive the notifications...

amandine1414 · Answer

thank you, it seems to have come back too

Active the .. no longer appears

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