Camera offline
Tony
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jeannets Posted messages 28325 Registration date Status Contributeur Last intervention -
jeannets Posted messages 28325 Registration date Status Contributeur Last intervention -
Hello, I have 2 CT-S20 cameras that were working perfectly, and suddenly one went offline and I can't reconnect it. I've checked my connection and there's no issue. The other one is working fine.
Thank you for your help.
Configuration: Android / SamsungBrowser 16.0
Thank you for your help.
Configuration: Android / SamsungBrowser 16.0
1 réponse
jeannets
Posted messages
28325
Registration date
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Last intervention
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Hello,
There are 100 reasons that could cause this..
1° the battery completely dead or flat...?
2° Water that might have gotten inside..?
3° The Wi-Fi connection that doesn’t work anymore... Try pinging its IP to see if there’s a response..?
A neighboring Wi-Fi that is interfering with yours
You can try unplugging everything from the power outlet for 5 minutes and then restart everything...the BOX, your camera, and any other possible device.
You didn’t mention how or with what you are checking your connection (and not connection).
There are 100 reasons that could cause this..
1° the battery completely dead or flat...?
2° Water that might have gotten inside..?
3° The Wi-Fi connection that doesn’t work anymore... Try pinging its IP to see if there’s a response..?
A neighboring Wi-Fi that is interfering with yours
You can try unplugging everything from the power outlet for 5 minutes and then restart everything...the BOX, your camera, and any other possible device.
You didn’t mention how or with what you are checking your connection (and not connection).