Detached or swollen phone back, danger? Redmi Note 9 Pro

Fharaster Posted messages 1 Status Membre -  
 ondine -
Hello, a while ago I realized that the back of my phone started to peel off (I got it in December 2020). I didn't pay much attention to it thinking that it was the heat causing the glue to weaken, but today I've decided to do some research because it had a major bug where it restarted in a loop and I couldn't do anything. Some say with similar cases that it could be the battery swelling and that it could be dangerous.
I would like to know if in your opinion, it's just the back that is peeling and it could be re-glued by a professional, or if it's the battery swelling, if that’s dangerous, and what I should do in that case?
(PS: I live in a hot area: French West Indies and I often leave my phone charging continuously after it exceeds 100%.)
Thank you in advance, have a good day/evening.


2 réponses

ondine
 
Hello

Then you bought it in December 2020, but the manufacturer's warranty is 2 years, so in December 2022... If it’s a defect, then you need to make a warranty claim.
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MPMP10 Posted messages 46978 Registration date   Status Membre Last intervention   18 836
 
Hello,
The best thing would be to invest in a reliable phone that does not pose any risk of fire or burns (at least if there is indeed a problem with the battery...).
Be careful, this is just an opinion.

In your opinion, is it just the back that is coming off and could it be re-glued by a professional, or is it the battery that is swelling? If it's dangerous, what should I do in that case?


It's hard to be sure on a forum...
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