PCI location issue with a graphics card
Solved
Aquaran88
Posted messages
160
Status
Membre
-
Aquaran88 Posted messages 160 Status Membre -
Aquaran88 Posted messages 160 Status Membre -
Good evening,
I have been having a lot of little issues with my graphics card for a very long time (even too long...) so I'll just summarize the essential otherwise we won't get anywhere: when I play, I have a lot of small freezes almost all the time lasting a few milliseconds, but which personally catch my eye, and sometimes the game drops to 10 FPS and the sound crackles like crazy for several seconds; I have looked on forums and even contacted NVIDIA directly, but no, still no solution to this problem that has been driving me crazy for quite some time...
And tonight while fiddling with Windows, I noticed something that might be related: my card is physically in PCI port 1, but Windows recognizes it in port... number 10! The same goes for my Wi-Fi card which is physically in PCI port 4 but recognized in port number 6; and my USB extension card which is physically in PCI port 5 (the last one on my motherboard) but recognized in port number 7.
Even though what I discovered tonight might not be related to my freezes, it's absolutely not normal! On all my other computers, the graphics card is physically in PCI port 1 and recognized correctly as port number 1 by Windows.
I have of course updated my BIOS and tried to tweak the settings but nothing works...
Thank you in advance for your valuable help,
Aquaran.
--
Aquaran
I have been having a lot of little issues with my graphics card for a very long time (even too long...) so I'll just summarize the essential otherwise we won't get anywhere: when I play, I have a lot of small freezes almost all the time lasting a few milliseconds, but which personally catch my eye, and sometimes the game drops to 10 FPS and the sound crackles like crazy for several seconds; I have looked on forums and even contacted NVIDIA directly, but no, still no solution to this problem that has been driving me crazy for quite some time...
And tonight while fiddling with Windows, I noticed something that might be related: my card is physically in PCI port 1, but Windows recognizes it in port... number 10! The same goes for my Wi-Fi card which is physically in PCI port 4 but recognized in port number 6; and my USB extension card which is physically in PCI port 5 (the last one on my motherboard) but recognized in port number 7.
Even though what I discovered tonight might not be related to my freezes, it's absolutely not normal! On all my other computers, the graphics card is physically in PCI port 1 and recognized correctly as port number 1 by Windows.
I have of course updated my BIOS and tried to tweak the settings but nothing works...
Thank you in advance for your valuable help,
Aquaran.
--
Aquaran
11 réponses
Hello,
So I've installed a second Windows on one of my other drives, but the result is still the same; I've even tinkered with the RAM sticks, to no avail.
To reply to flo88: the other computer currently consists of just a case and a power supply, so it will be difficult to test the card on it (I should have mentioned that, I apologize); but I can assure you: it's not the 3070 Ti that's causing the issue, as even when I swapped it at the store for another brand (ASUS instead of MSI), the problem persisted. I also ran a benchmark loop on 3DMark for about an hour and there were no issues with the card; when it freezes, everything looks normal in the task manager, it's as if nothing happened. (P.S.: you're right about Linux, the management is indeed different; so it doesn't help much.)
So here's the situation:
- It's not the power supply: because even after changing it, the problem remains the same.
- It's not the RAM: I've tested independently (and by mixing them two by two) the four sticks I have, and this operation has made no difference.
- It's not the M.2: because on another disk with an entirely new OS, the problem is still there.
- It's not the graphics card: as mentioned earlier, changing it didn't resolve the issue either.
So there are only two things left to test: the processor and the motherboard; I will therefore bring the PC to the store's service center, as I don't have another processor or another motherboard to try to fix the problem.
Thank you again for all the help you've provided,
Aquaran.
--
Aquaran
So I've installed a second Windows on one of my other drives, but the result is still the same; I've even tinkered with the RAM sticks, to no avail.
To reply to flo88: the other computer currently consists of just a case and a power supply, so it will be difficult to test the card on it (I should have mentioned that, I apologize); but I can assure you: it's not the 3070 Ti that's causing the issue, as even when I swapped it at the store for another brand (ASUS instead of MSI), the problem persisted. I also ran a benchmark loop on 3DMark for about an hour and there were no issues with the card; when it freezes, everything looks normal in the task manager, it's as if nothing happened. (P.S.: you're right about Linux, the management is indeed different; so it doesn't help much.)
So here's the situation:
- It's not the power supply: because even after changing it, the problem remains the same.
- It's not the RAM: I've tested independently (and by mixing them two by two) the four sticks I have, and this operation has made no difference.
- It's not the M.2: because on another disk with an entirely new OS, the problem is still there.
- It's not the graphics card: as mentioned earlier, changing it didn't resolve the issue either.
So there are only two things left to test: the processor and the motherboard; I will therefore bring the PC to the store's service center, as I don't have another processor or another motherboard to try to fix the problem.
Thank you again for all the help you've provided,
Aquaran.
--
Aquaran
Hello everyone,
I finally found the solution to my problem!
I took my PC to the service center, and it turned out that it didn't resolve much. I even tried it there, and it just froze two or three times. Wanting to fix the problem once and for all, I snapped and bought a new motherboard (MSI MPG X570S EDGE MAX WIFI). I will use my old motherboard for the other computer as mentioned earlier.
When I got home, I installed the new motherboard in my PC and voilà: no more freezes!
As I suspected, it must have been a compatibility issue between the (new) graphics card and the (old) motherboard that caused those annoying little freezes.
Unfortunately, I can't test the old motherboard now with another setup (due to lack of hardware), but as soon as I can, I'll get to it to hopefully understand the problem.
By the way, with the new motherboard, my graphics card is still detected on PCI bus 45, so it had nothing to do with the freezes.
Thank you for following this adventure full of twists and for all the help you provided me until the end!
Aquaran.
--
Aquaran
I finally found the solution to my problem!
I took my PC to the service center, and it turned out that it didn't resolve much. I even tried it there, and it just froze two or three times. Wanting to fix the problem once and for all, I snapped and bought a new motherboard (MSI MPG X570S EDGE MAX WIFI). I will use my old motherboard for the other computer as mentioned earlier.
When I got home, I installed the new motherboard in my PC and voilà: no more freezes!
As I suspected, it must have been a compatibility issue between the (new) graphics card and the (old) motherboard that caused those annoying little freezes.
Unfortunately, I can't test the old motherboard now with another setup (due to lack of hardware), but as soon as I can, I'll get to it to hopefully understand the problem.
By the way, with the new motherboard, my graphics card is still detected on PCI bus 45, so it had nothing to do with the freezes.
Thank you for following this adventure full of twists and for all the help you provided me until the end!
Aquaran.
--
Aquaran
Hello,
I don't think it has anything to do with your problem. My graphics card is on the 1st PCIe x16 and is marked on the PCI bus as 8.
PCI port and PCI bus are not the same thing. Think of the bus + as the path used for data. Another contributor might know more than I do, the number that Windows gives you is the number of the path used on the motherboard and not the number of the port.
Note that a freeze problem like this can be caused by the graphics card, but also by storage (+ with HDDs), RAM, or the CPU. It's very complicated to locate without changing each component of the PC one by one (and then the prices of graphics cards...).
First, check if there's overheating, clear the CMOS via the battery or jumper, try changing the RAM sticks around or using just one if you have 2 or more, you can try disabling the CPU turbo boost, reinstalling Windows, or trying older drivers.
I don't think it has anything to do with your problem. My graphics card is on the 1st PCIe x16 and is marked on the PCI bus as 8.
PCI port and PCI bus are not the same thing. Think of the bus + as the path used for data. Another contributor might know more than I do, the number that Windows gives you is the number of the path used on the motherboard and not the number of the port.
Note that a freeze problem like this can be caused by the graphics card, but also by storage (+ with HDDs), RAM, or the CPU. It's very complicated to locate without changing each component of the PC one by one (and then the prices of graphics cards...).
First, check if there's overheating, clear the CMOS via the battery or jumper, try changing the RAM sticks around or using just one if you have 2 or more, you can try disabling the CPU turbo boost, reinstalling Windows, or trying older drivers.
Hello,
I think you are right and that this is not the cause of these annoying little freezes.
I've already tried quite a few things to fix this issue as mentioned earlier, but let me tell you a little story:
At first, I built this PC with an RTX 3060, and everything was working perfectly, I never had any issues with it. Then, after a month, the store where I bought all the components for this PC offered to take back that card in exchange for this famous RTX 3070 Ti, which is much more powerful (for a little more money of course).
Before installing this card, I properly uninstalled the old one and did a CMOS reset. And boom! Those freezes appeared...
So I got fed up and completely reinstalled Windows, to no avail, I checked thoroughly for any overheating, I played around with the different RAM sticks I had, I tested other drivers, I did (just in case) two more CMOS clears, I tried all possible and unimaginable settings but nothing...
I did contact the store again and they kindly lent me another RTX 3070 Ti but from a different brand this time for some testing, and the problem remains the same...
I strongly suspect that the motherboard is playing this little trick on me, which is the only component of this PC that I haven’t checked yet, so I’m looking into changing the motherboard as I don’t have a spare one.
Thank you for reading this huge block of text and for your response,
Aquaran.
--
Aquaran
I think you are right and that this is not the cause of these annoying little freezes.
I've already tried quite a few things to fix this issue as mentioned earlier, but let me tell you a little story:
At first, I built this PC with an RTX 3060, and everything was working perfectly, I never had any issues with it. Then, after a month, the store where I bought all the components for this PC offered to take back that card in exchange for this famous RTX 3070 Ti, which is much more powerful (for a little more money of course).
Before installing this card, I properly uninstalled the old one and did a CMOS reset. And boom! Those freezes appeared...
So I got fed up and completely reinstalled Windows, to no avail, I checked thoroughly for any overheating, I played around with the different RAM sticks I had, I tested other drivers, I did (just in case) two more CMOS clears, I tried all possible and unimaginable settings but nothing...
I did contact the store again and they kindly lent me another RTX 3070 Ti but from a different brand this time for some testing, and the problem remains the same...
I strongly suspect that the motherboard is playing this little trick on me, which is the only component of this PC that I haven’t checked yet, so I’m looking into changing the motherboard as I don’t have a spare one.
Thank you for reading this huge block of text and for your response,
Aquaran.
--
Aquaran
flo88
Posted messages
28662
Registration date
Status
Contributeur
Last intervention
Ambassadeur
5 159
Hi
I would call the motherboard into question as a last resort...
The first component to change is rather the power supply in this case, as the required power is higher for a 3070ti.
As for the drivers, there is no direct relationship, but when replacing an Nvidia with another Nvidia, it is unnecessary to uninstall the driver.
--
Signature
Euskadi Ta Askatasuna
I would call the motherboard into question as a last resort...
The first component to change is rather the power supply in this case, as the required power is higher for a 3070ti.
As for the drivers, there is no direct relationship, but when replacing an Nvidia with another Nvidia, it is unnecessary to uninstall the driver.
--
Signature
Euskadi Ta Askatasuna
Please tell us the specifications of your PC (motherboard, CPU, power supply, etc.).
--
Misnaming things only adds to the misery of the world (Albert Camus)
--
Misnaming things only adds to the misery of the world (Albert Camus)
Hello,
To respond to flo88, the power supply is not an issue, I have a good 850 watts and I checked carefully before changing the graphics card that the power was sufficient.
Then to respond to epango, no worries, I will try to detail this as much as possible:
- CPU: Ryzen 9 5900X
- MB: Gigabyte X570 UD
- GPU: MSI Gaming X Trio RTX 3070 Ti
- PSU: Corsair RM 850
- RAM: Klevv Bolt X (4x16 GB)
- Drives: WD_Black SN850 NVMe Gen 4 M.2 ; 2 other 2.5" SSDs (one of 2 TB and one of 500 GB where I have Linux on)
Oh and also, better late than never: on Linux everything seems to be going well, I have not encountered any freezes so far, but since I don't use it often and only for short periods (never more than 2 hours) I can't confirm that 100%; I will do some tests on it, because if everything works, then Windows or the NVIDIA drivers for Windows are most likely the cause...
Thank you for your responses,
Aquaran.
--
Aquaran
To respond to flo88, the power supply is not an issue, I have a good 850 watts and I checked carefully before changing the graphics card that the power was sufficient.
Then to respond to epango, no worries, I will try to detail this as much as possible:
- CPU: Ryzen 9 5900X
- MB: Gigabyte X570 UD
- GPU: MSI Gaming X Trio RTX 3070 Ti
- PSU: Corsair RM 850
- RAM: Klevv Bolt X (4x16 GB)
- Drives: WD_Black SN850 NVMe Gen 4 M.2 ; 2 other 2.5" SSDs (one of 2 TB and one of 500 GB where I have Linux on)
Oh and also, better late than never: on Linux everything seems to be going well, I have not encountered any freezes so far, but since I don't use it often and only for short periods (never more than 2 hours) I can't confirm that 100%; I will do some tests on it, because if everything works, then Windows or the NVIDIA drivers for Windows are most likely the cause...
Thank you for your responses,
Aquaran.
--
Aquaran
Indeed, it shouldn't be a power supply issue. Unless it has a defect, the configuration being quite loaded, 850W is more than enough. As already recommended, check the temperatures to see if there is any overheating.
Finally, what case (brand and model) do you have?
--
Misnaming things adds to the world's misery (Albert Camus)
Finally, what case (brand and model) do you have?
--
Misnaming things adds to the world's misery (Albert Camus)
I ran some benchmarks again and there’s no overheating to report. And now that you mention it, the power supply is the only component I bought online and not in-store like everything else, so it remains to be seen if that’s the cause.
As for the case, it's a Corsair 4000D Airflow; as its name indicates, it really does allow for great airflow. (A little backstory: I had another case before this one, but the graphics card didn't fit, so I was advised to go with this one, which is much larger and has better airflow.)
Finally, I did some tests on Linux, and what's strange is that I didn't experience any freezes; I'm not at the point of switching to Linux as my main OS yet, for a bunch of other reasons like the fact that games don't run as well, or that I have certain software that only runs on Windows (because it's really a hassle to get them running properly on Linux).
Thank you again for your help, and I will look into getting another power supply (which would be quite convenient for me, as it's cheaper than the motherboard I want to replace, and I won't have to rebuild everything),
Aquaran.
As for the case, it's a Corsair 4000D Airflow; as its name indicates, it really does allow for great airflow. (A little backstory: I had another case before this one, but the graphics card didn't fit, so I was advised to go with this one, which is much larger and has better airflow.)
Finally, I did some tests on Linux, and what's strange is that I didn't experience any freezes; I'm not at the point of switching to Linux as my main OS yet, for a bunch of other reasons like the fact that games don't run as well, or that I have certain software that only runs on Windows (because it's really a hassle to get them running properly on Linux).
Thank you again for your help, and I will look into getting another power supply (which would be quite convenient for me, as it's cheaper than the motherboard I want to replace, and I won't have to rebuild everything),
Aquaran.
Hello everyone,
▶ Aquaran88 "Corsair 4000D Airflow": So we can be sure that the setup is well-ventilated.
"some software that only runs on Windows (because it's really a hassle to get them to run properly on Linux)": that's mainly why I've stayed on Windows.
"I have a good 850 watts" and "I'm looking for another power supply": The power supply seems fine if all the outputs work. It's possible that some "outputs" (5 Volts, 12 Volts...) are faulty.
Before replacing it, check that first, with the store if possible.
But maybe your C.N. has specific requirements for its power supply?
Best regards!
--
Happiness is the only thing that can be given without having it.
▶ Aquaran88 "Corsair 4000D Airflow": So we can be sure that the setup is well-ventilated.
"some software that only runs on Windows (because it's really a hassle to get them to run properly on Linux)": that's mainly why I've stayed on Windows.
"I have a good 850 watts" and "I'm looking for another power supply": The power supply seems fine if all the outputs work. It's possible that some "outputs" (5 Volts, 12 Volts...) are faulty.
Before replacing it, check that first, with the store if possible.
But maybe your C.N. has specific requirements for its power supply?
Best regards!
--
Happiness is the only thing that can be given without having it.
Thank you for your reply, I will go see all of this with the store tomorrow. In the meantime, I will try to play with the power supply outputs, you never know, especially considering where I stand. (P.S.: I looked quickly and no, there are no specifications for the motherboard power supply, if "C.N." means that.)
Hello,
Oh wow! I'm not an expert in details about maps that only builders can interpret.
Best regards!
--
Happiness is the only thing that can be given without having it.
Oh wow! I'm not an expert in details about maps that only builders can interpret.
Best regards!
--
Happiness is the only thing that can be given without having it.
Hello everyone,
Here is today's report:
- I changed my power supply to a Gigabyte P850GM, and unfortunately, it didn't make any difference; but don't worry, I haven't lost anything! I needed another power supply for another computer anyway, so at least I'm sure that the power supply isn't the issue.
- After a brief discussion at the computer shop, I was advised to install another Windows on one of my other SSDs, because since Linux is not on the M.2 disk, the issue might be coming from that; so I'll take care of that tonight.
- To respond to jumulka: I did check all the voltages with HWiNFO and there were no apparent issues (although I only thought of it after installing the new power supply, but if it didn't change anything, that means the old one was working just fine).
Thank you again for your help,
Aquaran.
--
Aquaran
Here is today's report:
- I changed my power supply to a Gigabyte P850GM, and unfortunately, it didn't make any difference; but don't worry, I haven't lost anything! I needed another power supply for another computer anyway, so at least I'm sure that the power supply isn't the issue.
- After a brief discussion at the computer shop, I was advised to install another Windows on one of my other SSDs, because since Linux is not on the M.2 disk, the issue might be coming from that; so I'll take care of that tonight.
- To respond to jumulka: I did check all the voltages with HWiNFO and there were no apparent issues (although I only thought of it after installing the new power supply, but if it didn't change anything, that means the old one was working just fine).
Thank you again for your help,
Aquaran.
--
Aquaran
Can you test the 3070 on this other computer?
I don’t really believe the Windows on the M2 story, etc... but it’s worth a try.
Your problem seems to clearly lie (apparently) with the graphics card, and with cards of this range, the first thing to suspect was the power supply because even if it has sufficient power, it may have a manufacturing defect that causes it to fail at some point, which could be causing your issue. You have ruled out this hypothesis, so it’s just the GPU left... it can also have a manufacturing defect. Have you done stress tests with OCCT? Now that you know the power supply is not the issue, this is definitely something to try.
For me, the fact that there are no issues under Linux, with a card like a 3070, suggests that Linux is unable to stress it like a game under Windows does, so it’s not relevant.
I don’t really believe the Windows on the M2 story, etc... but it’s worth a try.
Your problem seems to clearly lie (apparently) with the graphics card, and with cards of this range, the first thing to suspect was the power supply because even if it has sufficient power, it may have a manufacturing defect that causes it to fail at some point, which could be causing your issue. You have ruled out this hypothesis, so it’s just the GPU left... it can also have a manufacturing defect. Have you done stress tests with OCCT? Now that you know the power supply is not the issue, this is definitely something to try.
For me, the fact that there are no issues under Linux, with a card like a 3070, suggests that Linux is unable to stress it like a game under Windows does, so it’s not relevant.