Black printing issue maxify mb5350

soundman172 Posted messages 1 Status Member -  
davidadv Posted messages 1 Status Member -
Hello,
I was given a Maxify MB5350 printer that no longer prints in black, only in color. I attempted to clean the print head, but nothing worked.
I just bought a Canon QY6-0087 replacement print head, but the problem remains the same, and there are no error messages. The printer detects the black cartridge and its estimated ink level, but it only prints in color.
I also changed the black cartridge just to be sure, but it doesn’t change anything.
I have also cleaned the print head cleaning sponges. Do you have any suggestions for me, please? Best regards

Configuration: Windows / Firefox 86.0

1 answer

Sev113
 
Exactly the same problem, except that it's the magenta that doesn't work anymore; head cleaning, cartridge change, nothing works...
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davidadv Posted messages 1 Status Member
 
If you want, I'm willing to buy your print head from you (especially if it's new or if you're sure the problem doesn't come from it).
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