Problème de pilote de contrôleur de bus USB

Solved
Hello,

I am reaching out to you because I own an Asus X756UW computer running Windows 10 (64-bit).
I am having an issue with the USB bus controller even after attempting to update/uninstall it.

USB Bus Controller
Hardware ID: PCI\VEN_8086&DEV_9D2F&SUBSYS_201F1043&REV_21
No driver is installed for this device.
No driver is available for this device.

I have tried everything using different software or websites for my drivers.
Where can I find the appropriate driver since I did not find it on the Asus website?

Thank you in advance,
Best regards.

11 answers

  1. Salut, peux-tu envoyer une capture d'écran du gestionnaire de périphériques ?

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    Informatique : Alliance of an inexact science and a fallible human activity
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    1. Here is the screenshot


      Thank you in advance for your help.
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      1. Right-click on the USB controller, then select "Search for drivers automatically."
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      2. @seb77150Thank you, but it indicates to me;
        Windows found drivers but encountered an error while trying to install them.
        Invalid data.
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    2. Hello,

      so I've tried with cloud drivers and it has advanced a bit but I'm still encountering difficulties

      unknown devices with a yellow point
      and usb2.0 vga uvc webcam
      for your information, my iPhone is not detected either even though I've reinstalled iTunes, Bonjour, and all the Apple stuff.

      the unknown device seems to be Qualcomm Atheros Bluetooth 4.1 but every time via Windows it tells me that Windows found drivers but cannot install them
      invalid data

      I've tried to retrieve installation files but nothing works..
      it's the same for usb2.0 except that I can't find the appropriate drivers

      I've been going in circles since yesterday...
      any idea please because I'm totally stuck
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      1. Moderator
        Hello,

        Download and install --> 7Zip 64 bits

        Download this driver --> Intel

        Right-click on the driver --> Intel(R)_USB_3.0........zip
        Select --> 7Zip
        Choose --> extract to "Intel(R)_USB_3.0.......\"

        Go to Device Manager
        Right-click on the device
        Update driver
        Browse my computer for driver software
        Choose from a list of drivers...
        Have Disk
        Browse
        Go to the unzipped driver folder --> Intel(R)_USB_3.0.......
        Folder --> Drivers
        Folder --> Win7
        Folder --> x64
        Select the file --> iusb3xhc.inf and OK.
        Restart.

        --
        Human beings are at their best when things are at their worst.
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        1. Hello and thank you for all these explanations.

          It might have worked at first, but since then my problem has become segmented.
          usb2.0 vga uvc webcam
          For your information, my iPhone is not detected either, even after I reinstalled iTunes, Bonjour, and all the Apple stuff.

          + unknown device seems to be Qualcomm Atheros Bluetooth 4.1

          But in the meantime, I wanted to clean up and accidentally deleted the Qualcomm network adapter, and now there's no Wi-Fi card. I'm trying to recover the drivers, but Windows seems to refuse them, invalid data.
          I'm going to fetch detailed hardware information PCI\VEN_168C&DEV_0042&SUBSYS_22311A3B&REV_31\4&23396A16&0&00E5
          Then I'll go to the drivercloud site to fetch the original drivers.
          https://www.driverscloud.com/fr/drivers/manufacturercat/19-5-64/qualcomm-cartes-reseaux

          I grab the appropriate file and try to install it, but it says no hardware detected...

          At this rate, I'll have to consider reinstalling everything for that...

          So I'm going to try to be clearer:

          Network card problem for Wi-Fi:


          Hardware details:
          PCI\VEN_168C&DEV_0042&SUBSYS_22311A3B&REV_31\4&23396A16&0&00E5
          Error: This device is not configured correctly. (Code 1)

          VGA webcam problem


          Hardware details:
          USB\VID_0BDA&PID_57DE&MI_00\6&2A01FA54&2&0000
          Error: Reinstall the drivers for this device. (Code 18)

          Bluetooth problem:


          Hardware details:
          USB\VID_13D3&PID_3491\5&2C3B3BA4&0&8
          Error: Reinstall the drivers for this device. (Code 18)
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          1. Moderator
            Press Windows + R
            Type --> winver and OK

            What is the version?

            Example image:

            --
            Human beings are at their best when things are at their worst.
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            1. version 1909.
              for your information I have removed the USB drivers again because it was getting more and more complicated and I found myself at the beginning knowing
              USB bus controller with a yellow exclamation mark
              I tried to install your driver but it indicates incompatible system for your information



              PCI\VEN_8086&DEV_9D2F&SUBSYS_201F1043&REV_21
              This device is not configured correctly. (Code 1)

              for the network
              PCI\VEN_168C&DEV_0042&SUBSYS_22311A3B&REV_31
              This device is not configured correctly. (Code 1)
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              1. Moderator
                Windows 10 is not up to date.
                To update it to version 20H2:
                Download this -->> MediaCreationTool20H" <<--
                Run it
                Check --> Upgrade this PC now

                --
                Human beings are at their best when things are at their worst.
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                1. Hello,

                  I’m going to try to update Windows, but Windows Update hasn’t said anything to me (I just checked again).
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                  1. I would like to thank you because this optimization has indeed resolved all my issues!
                    However, may I still ask why this optimization is not done automatically via Windows Update?

                    In any case, thank you again and happy new year.
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                    1. Moderator
                      You're welcome,

                      Problem with the MSA or WLIDSVC service?
                      Take a look --> HERE

                      Have a good day.

                      --
                      Human beings are at their best when things are at their worst.
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