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Yahoo Mail inaccessible

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JiGéGé Posted messages 274 Registration date   Status Member Last intervention   -  
JiGéGé Posted messages 274 Registration date   Status Member Last intervention   -
Hello,

Since yesterday, I’m unable to log into my Yahoo Mail account: after entering my username and password, both valid and verified, I’m asked (for the first time in years) to complete the “strong authentication” with a code.

The code is supposed to be received either at my recovery email address or on my smartphone.
Fine, except that the promised code, more than ten times, does not arrive at either.

There is no email or chat contact possible, as expected.

In your opinion, is there another way to reconnect me (I still have important exchanges, like everyone, on this mailbox...)?

Thank you in advance.

3 answers

  2.
    JiGéGé Posted messages 274 Registration date   Status Member Last intervention  
     

    OK

    Thanks for the encouragements 8-(
    So let’s wait.
    I hope they fix this quickly, otherwise I’ll end up with 349 emails to deal with all at once....

    Have a good weekend

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    1. MPMP10 Posted messages 47642 Registration date   Status Member Last intervention   19 107
       

      You're welcome and have a good weekend to you as well.

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  3. JiGéGé Posted messages 274 Registration date   Status Member Last intervention  
     

    Re-

    Since yesterday, okay it’s working again for me. But in the meantime, it looks like they’ve quietly imposed two-factor authentication. Username + password aren’t enough apparently, as elsewhere, now you also need a code via SMS or email "to verify that it’s really you who is logging in".

    And even following their own instructions, it isn’t possible to remove this in the account settings.

    It’s not that it’s serious, but it makes me royally pissed to have to wait for a code at every login. Especially if I’ve misplaced my smartphone.... !!! It’ll become a habit, certainly, but it’s annoying to be forced to do their job for them, essentially.
    If we have the username and the corresponding password, that’s still enough proof that it’s “us logging in,” isn’t it? And if it’s not us, it means we were totally sloppy at letting our credentials be stolen, and the consequences will be for our own benefit. Too bad!
    Otherwise, if some people are nasty enough to manage to steal our passwords, intangible items, they can very well steal our phone as well, a very tangible object! So? 

    Not great, all that, but it’s unbearably annoying!

    That said, apart from that, I must say I’m still pretty happy with Yahoo Mail’s service....
     

     

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