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Chrome crashes my PC

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NitroSandstormer78 Posted messages 30 Status Member -  
MPMP10 Posted messages 47333 Registration date   Status Member Last intervention   -
Hello,

For a week now, Google Chrome has been causing my computer (Dell G5 laptop / i7 9th gen / RTX 2070 / 16GB RAM) to crash automatically.

Since I purchased it in August, everything was working fine, but for the past week, I've been having this issue: when I launch Chrome, the PC crashes and gives me a blue screen. Most of the time I get the error code BAD_POOL_CALLER, but yesterday I also encountered Reference by pointer. I'm having this issue only with Chrome; when I use Firefox or other browsers, or when I play games or watch movies, everything is okay.

So I uninstalled/reinstalled Chrome, scanned with Adwcleaner, updated my graphics card, checked for Windows updates, and ran a memory check with Windows Memory Diagnostic (which says there are no errors).

I'm really lost and wondering what could be causing it to crash like this. Any tips? Thanks.

1 answer

  1.
    MPMP10 Posted messages 47333 Registration date   Status Member Last intervention   18 957
     
    Hello, 
    Chrome crashes my PC

    Afterwards, there have always been issues with this browser since it was created, but whatever...
    As for me, I uninstalled it a long time ago and have had no more problems since then.

    Otherwise:
    https://www.commentcamarche.net/telecharger/utilitaires/19335-resetbrowser/
    The enemy is stupid: he thinks we are the enemy when it is actually him!
    Pierre Desproges
    1
    1. madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 485
       
      Hummm. If he was so "bad" we should have a hard time explaining this:
      Figures for 2020
      0
    3. madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 485 > MPMP10 Posted messages 47333 Registration date   Status Member Last intervention  
       
      The art of comparing what has (strictly) nothing to do with each other...
      Well then.
      Have a good weekend.
      0
    4. MPMP10 Posted messages 47333 Registration date   Status Member Last intervention   18 957 > madmyke Posted messages 52304 Registration date   Status Moderator Last intervention  
       
      For my part, I believe what I see, and I see this "Chrome crashes my PC" and "I only have this problem with Chrome; when I use Firefox or other browsers, when I play or watch movies, everything is fine."
      Have a good weekend too.
      0
    5. NitroSandstormer78 Posted messages 30 Status Member 4
       
      Resetbrowser seems to have solved the problem, still strange though, but thank you!
      0