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RstMwService.exe crashes and freezes the PC

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XANTO_ Posted messages 14 Registration date   Status Member Last intervention   -  
fabul Posted messages 42308 Registration date   Status Moderator Last intervention   -
Hello,
The RstMwService stops by itself with the error:
%%2684420176
I need help to resolve this issue, as it causes me constant freezes.
Additionally, I often encounter error 1603 as with the installation of the graphics driver, which also causes RstMwService.exe to crash.
Thank you

1 answer

  1.
    bazfile Posted messages 58540 Registration date   Status Moderator Last intervention   20 285
     
    Hello.
    This comes from the Intel® Rapid Storage Technology software also known as Intel® RST see https://www.intel.fr/content/www/fr/fr/support/articles/000055130/technologies/intel-rapid-storage-technology-intel-rst.html

    bazfile
    Moderator/Security Contributor.
    A hello, a response, a thank you are always appreciated.
    0
    1. bazfile Posted messages 58540 Registration date   Status Moderator Last intervention   20 285 > XANTO_ Posted messages 14 Registration date   Status Member Last intervention  
       
      You skimmed the page:
      Last updated (version 16.8.4.1011 of July 2021) https://downloadmirror.intel.com/723575/SetupRST.exe
      Personally, I uninstalled it, especially since Intel has discontinued this product as indicated here https://www.intel.fr/content/www/fr/fr/download/15667/intel-rapid-storage-technology-intel-rst-user-interface-and-driver.html
      It states The Intel® Rapid Storage Technology and Intel® Optane™ memory applications have reached end of life.

      If your problem persists and only in that case, do the following so I can have an idea of your configuration:

      Download FRSTsave it to the desktop then right-click on FRST and choose Run as administrator you will see this:
      Click on Scan

      Attention, wait for the messages indicating that the scan is complete



      At the end of the scan you will have two text files on the desktop FRST and Addition

      Then send the FRST and ADDITION reports to CJOINT see THIS TUTORIAL then provide the two links generated by Cjoint in your reply.
      1
    2. bazfile Posted messages 58540 Registration date   Status Moderator Last intervention   20 285 > XANTO_ Posted messages 14 Registration date   Status Member Last intervention  
       
      There is no infection on your PC; there is just a scheduled task that runs through a temporary folder, which makes it a bit strange since this folder is temporary and therefore the files it contains are subject to being deleted.

      If you don't know THIS or if you're not using it, I can delete it; it's up to you to let me know.

      As for RstMwService.exe, it's on your desktop; what is it doing there? 
      C:\Users\mattc\Desktop\RstMwService.exe


      In the report, we see that there have been quite a few errors with the error code 2684420176 related to this service: 
      Error: (05/09/2022 04:24:24 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
      Description: The RstMwService service stopped with the error: 
      %%2684420176

      Error: (05/09/2022 11:34:20 AM) (Source: Service Control Manager) (EventID: 7023) (User: )
      Description: The RstMwService service stopped with the error: 
      %%2684420176

      Error: (05/08/2022 09:34:42 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
      Description: The RstMwService service stopped with the error: 
      %%2684420176

      Error: (05/08/2022 08:22:30 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
      Description: The RstMwService service stopped with the error: 
      %%2684420176

      Error: (05/08/2022 12:23:50 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
      Description: The RstMwService service stopped with the error: 
      %%2684420176

      Error: (05/07/2022 04:13:34 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
      Description: The RstMwService service stopped with the error: 
      %%2684420176


      However, there is no RstMwService in the report.
      1