PC crashed after Driver Easy update
Amorask
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Renardrougeetnoir Posted messages 974 Registration date Status Membre Last intervention -
Renardrougeetnoir Posted messages 974 Registration date Status Membre Last intervention -
Hello,
Asus PC with Windows 10 Home.
With Driver Easy, I downloaded and installed the new version of the graphics card, but unfortunately
the PC did not restart normally.
I tried using the recovery CD but to no avail, restoring to 4 days ago did not work either, ...
What should I do? Thank you for your help.
Best regards.
Asus PC with Windows 10 Home.
With Driver Easy, I downloaded and installed the new version of the graphics card, but unfortunately
the PC did not restart normally.
I tried using the recovery CD but to no avail, restoring to 4 days ago did not work either, ...
What should I do? Thank you for your help.
Best regards.
2 réponses
Hello,
Classic as a crash.
To read: Driver update software: Scam and danger.
Avoid these programs.
~~
Boot into the advanced system recovery options using method 1 on this page: Windows advanced recovery options.
The principle is to restart on the page where it asks for the password, with the icon at the bottom right while holding the Shift key.
If you CANNOT get to the window where Windows asks for passwords, due to a hang or crash beforehand...
Turn off the computer twice during the Windows loading.
It will enter repair mode which will also give access to the advanced system recovery options.
(If booting into the advanced recovery options is impossible, you need to create a USB key to boot from, there's a link on the previous page for that).
More help:
Once there, go to Troubleshoot, you can then try:
From the settings menu, restart Windows and go into safe mode.
From there, open the Device Manager.
On the graphics card, right-click and roll back to the previous driver.
This should restore the previous driver.
Restart in normal mode.
Uninstall Driver Easy, it’s useless and causes problems.
--
Please press any key to continue the disinfection...
Classic as a crash.
To read: Driver update software: Scam and danger.
Avoid these programs.
~~
Boot into the advanced system recovery options using method 1 on this page: Windows advanced recovery options.
The principle is to restart on the page where it asks for the password, with the icon at the bottom right while holding the Shift key.
If you CANNOT get to the window where Windows asks for passwords, due to a hang or crash beforehand...
Turn off the computer twice during the Windows loading.
It will enter repair mode which will also give access to the advanced system recovery options.
(If booting into the advanced recovery options is impossible, you need to create a USB key to boot from, there's a link on the previous page for that).
More help:
- This tutorial provides all the methods: Boot into Windows 10 troubleshooting and recovery options
- And also this video: https://www.youtube.com/watch?v=2Z34STeNSCs
Once there, go to Troubleshoot, you can then try:
From the settings menu, restart Windows and go into safe mode.
From there, open the Device Manager.
On the graphics card, right-click and roll back to the previous driver.
This should restore the previous driver.
Restart in normal mode.
Uninstall Driver Easy, it’s useless and causes problems.
--
Please press any key to continue the disinfection...